Customer Service Representative Jobs in Oxford, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 94 Jobs

Customer Service Associate

Commerce Twp, MI (23 miles from Oxford, MI)
moments ago

Commerce Twp, MI (23 miles from Oxford, MI)
moments ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Blood Collection Staff Customer Service

Warren, MI (24 miles from Oxford, MI)
2 hours ago

Warren, MI (24 miles from Oxford, MI)
2 hours ago

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...

Customer Service Representative

Macomb, MI (18 miles from Oxford, MI)
13 hours ago

Macomb, MI (18 miles from Oxford, MI)
13 hours ago

...6 Corporate Drive, Macomb, Michigan 48044 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to...

Customer Service - Self Storage Manager

Clarkston, MI (13 miles from Oxford, MI)
20 hours ago

Clarkston, MI (13 miles from Oxford, MI)
20 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Pharmacy Customer Service Associate

Highland, MI (23 miles from Oxford, MI)
1 day ago

Highland, MI (23 miles from Oxford, MI)
1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Rental Car Customer Service Associate Full Time - Immediate Start - Hands-On Role - Paid Training

Warren, MI (24 miles from Oxford, MI)
2 days ago

Warren, MI (24 miles from Oxford, MI)
2 days ago