Customer Service Representative Jobs in Nottawa, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 15 Jobs

Retail Customer Service Cashier

  • Sherwood, MI (13 miles from Nottawa, MI)
  • 9 days ago
  • Sherwood, MI (13 miles from Nottawa, MI)
  • 9 days ago

Req ID: 459613 Address: 3443 W. Maumee Street Angola, IN, 46703 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

BMV Customer Service Representative 2

  • Lagrange, IN (19 miles from Nottawa, MI)
  • 1 day ago
  • Lagrange, IN (19 miles from Nottawa, MI)
  • 1 day ago

Substitute for Customer Service Representatives as needed....

Customer Service Support Specialist (Iris)

  • Sturgis, MI (5 miles from Nottawa, MI)
  • 3 days ago
  • Sturgis, MI (5 miles from Nottawa, MI)
  • 3 days ago

RESPONSIBILITIES AND DUTIES Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS) primary duties: Creates, completes, updates, and reviews employee and client records (PR, CS)...

Customer Assistance Representative- Coldwater/Sturgis

  • Coldwater, MI (21 miles from Nottawa, MI)
  • 4 days ago
  • Coldwater, MI (21 miles from Nottawa, MI)
  • 4 days ago

Overview Get on the fast track to a more rewarding career with Enterprise Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a...

Retail Customer Service Specialist

  • Portage, MI (20 miles from Nottawa, MI)
  • 5 days ago
  • Portage, MI (20 miles from Nottawa, MI)
  • 5 days ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Automotive Customer Service Advisor

  • Portage, MI (20 miles from Nottawa, MI)
  • 8 days ago
  • Portage, MI (20 miles from Nottawa, MI)
  • 8 days ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Bilingual Customer Service Support Specialist (OH)

  • Sturgis, MI (5 miles from Nottawa, MI)
  • 12 days ago
  • Sturgis, MI (5 miles from Nottawa, MI)
  • 12 days ago

Bilingual Customer Service Support Specialist (OH) 3.8 3.8 out of 5 stars Sturgis, MI 49091 RESPONSIBILITIES AND DUTIES Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS)...

Full Time Sales Associate

  • Portage, MI (20 miles from Nottawa, MI)
  • 14 days ago
  • Portage, MI (20 miles from Nottawa, MI)
  • 14 days ago

Comfort starts with our 10,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and...

Bilingual Spanish Required Customer Service Representative - Video Banking

  • Portage, MI (20 miles from Nottawa, MI)
  • 30+ days ago
  • Portage, MI (20 miles from Nottawa, MI)
  • 30+ days ago

As a Customer Service Representative in a Video Banking Center within PNC's Customer Care Center organization, you will be based on site in Portage, MI....

Customer Support Agent

  • Sturgis, MI (5 miles from Nottawa, MI)
  • 45+ days ago
  • Sturgis, MI (5 miles from Nottawa, MI)
  • 45+ days ago

Job Summary: Under general supervision but acting according to established policies and procedures. Provides high quality customer service to clients via telephone, responding to both internal and...

Retail Customer Service Associate

  • Portage, MI (20 miles from Nottawa, MI)
  • 45+ days ago
  • Portage, MI (20 miles from Nottawa, MI)
  • 45+ days ago

... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...

Part-Time Float Member Service Representative - Portage

  • Portage, MI (20 miles from Nottawa, MI)
  • 45+ days ago
  • Portage, MI (20 miles from Nottawa, MI)
  • 45+ days ago

Job Title: Float MSR Primary Location: Portage Employee Status: part-time hourly Estimated Hours/Week: 27 Remote: No % of Travel for the Position: More than 50% within assigned region What You'll...

Bilingual Customer Service Support Specialist (Iris)

  • Sturgis, MI (5 miles from Nottawa, MI)
  • 60+ days ago
  • Sturgis, MI (5 miles from Nottawa, MI)
  • 60+ days ago

Bilingual Customer Service Support Specialist (Iris) 3.8 3.8 out of 5 stars Sturgis, MI 49091 RESPONSIBILITIES AND DUTIES Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS)...

Customer Service Representative - Video Banking

  • Portage, MI (20 miles from Nottawa, MI)
  • 60+ days ago
  • Portage, MI (20 miles from Nottawa, MI)
  • 60+ days ago

As a Customer Service Representative in a Video Banking Center within PNC's Customer Care Center organization, you will be based on site in Portage, MI....

Customer Service/Sales

  • Portage, MI (20 miles from Nottawa, MI)
  • 90+ days ago
  • Portage, MI (20 miles from Nottawa, MI)
  • 90+ days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Demographic Data for Nottawa, MI

Moving to Nottawa, MI? Find some basic demographic data about Nottawa, MI below.


Local
National
68
4
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

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Salary for Customer Service Representative Jobs in Nottawa, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Nottawa, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Nottawa, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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