Customer Service Representative Jobs in New Haven, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 75 Jobs

Customer Service/ Lot Attendant

  • Roseville, MI (17 miles from New Haven, MI)
  • 6 hours ago
  • Roseville, MI (17 miles from New Haven, MI)
  • 6 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Pharmacy Customer Service Associate

  • Port Huron, MI (23 miles from New Haven, MI)
  • 6 hours ago
  • Port Huron, MI (23 miles from New Haven, MI)
  • 6 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Avis Customer Service Associate Outdoor Lot Support (Full-Time)

  • Hazel Park, MI (24 miles from New Haven, MI)
  • 1 day ago
  • Hazel Park, MI (24 miles from New Haven, MI)
  • 1 day ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Rental Car Customer Service Rep Full Time - Car Rental Discounts - PTO - 401k Benefits

  • Eastpointe, MI (20 miles from New Haven, MI)
  • 1 day ago
  • Eastpointe, MI (20 miles from New Haven, MI)
  • 1 day ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Care Representative Car Rentals (FT) - Paid Training - Medical Benefits - Retirement Perk

  • Hazel Park, MI (24 miles from New Haven, MI)
  • 1 day ago
  • Hazel Park, MI (24 miles from New Haven, MI)
  • 1 day ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Rental Car Customer Service Associate Full Time - Immediate Start - Hands-On Role - Paid Training

  • Warren, MI (18 miles from New Haven, MI)
  • 1 day ago
  • Warren, MI (18 miles from New Haven, MI)
  • 1 day ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Rental Car Customer Service Agent Full Time - Immediate Start - Health Benefits - Car Rental Disco

  • Hazel Park, MI (24 miles from New Haven, MI)
  • 1 day ago
  • Hazel Park, MI (24 miles from New Haven, MI)
  • 1 day ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Avis Customer Support Agent - Airport Lot Operations (Full-Time)

  • Eastpointe, MI (20 miles from New Haven, MI)
  • 1 day ago
  • Eastpointe, MI (20 miles from New Haven, MI)
  • 1 day ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Rental Car Lot Customer Service Representative Full Time

  • Hazel Park, MI (24 miles from New Haven, MI)
  • 1 day ago
  • Hazel Park, MI (24 miles from New Haven, MI)
  • 1 day ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Car Rental Customer Service Rep Full Time - Great Hourly Rate - Employee Discounts

  • Hazel Park, MI (24 miles from New Haven, MI)
  • 1 day ago
  • Hazel Park, MI (24 miles from New Haven, MI)
  • 1 day ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Rental Car Customer Service Rep Full Time - Great Pay - Paid Training - Car Rental Discounts

  • Eastpointe, MI (20 miles from New Haven, MI)
  • 1 day ago
  • Eastpointe, MI (20 miles from New Haven, MI)
  • 1 day ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Representative FT

  • Warren, MI (18 miles from New Haven, MI)
  • 1 day ago
  • Warren, MI (18 miles from New Haven, MI)
  • 1 day ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Rental Car Customer Service Representative Full Time - Great Pay - Paid Time Off - Car Rental Perk

  • Hazel Park, MI (24 miles from New Haven, MI)
  • 1 day ago
  • Hazel Park, MI (24 miles from New Haven, MI)
  • 1 day ago

$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...

Customer Service Representative

  • Troy, MI (20 miles from New Haven, MI)
  • 2 days ago
  • Troy, MI (20 miles from New Haven, MI)
  • 2 days ago

Responsibility Summary: The Customer Service Representative provides exceptional customer service and effectively supports customers by providing and processing information in response to questions,...

Customer Service Associate

  • Saint Clair Shores, MI (19 miles from New Haven, MI)
  • 2 days ago
  • Saint Clair Shores, MI (19 miles from New Haven, MI)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Demographic Data for New Haven, MI

Moving to New Haven, MI? Find some basic demographic data about New Haven, MI below.


Local
National
12,114
155
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in New Haven, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in New Haven, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in New Haven, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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