Customer Service Representative Jobs in Muir, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 15 Jobs

Pharmacy Customer Service Associate

  • Grand Ledge, MI (21 miles from Muir, MI)
  • 9 hours ago
  • Grand Ledge, MI (21 miles from Muir, MI)
  • 9 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

  • Grand Ledge, MI (21 miles from Muir, MI)
  • 6 days ago
  • Grand Ledge, MI (21 miles from Muir, MI)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Advocate

  • Grand Ledge, MI (21 miles from Muir, MI)
  • 8 days ago
  • Grand Ledge, MI (21 miles from Muir, MI)
  • 8 days ago

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass,...

Technical Support Customer Service Representative

  • Lowell, MI (24 miles from Muir, MI)
  • 9 days ago
  • Lowell, MI (24 miles from Muir, MI)
  • 9 days ago

Technical Support Representative (Hybrid) Location: Lowell, MI | Tulsa, OK | Menomonee Falls, WI | Stuart, FL Schedule: Hybrid (3 days in office, 2 days remote) Contract Duration: Through December...

Customer Service Representative

  • Greenville, MI (21 miles from Muir, MI)
  • 11 days ago
  • Greenville, MI (21 miles from Muir, MI)
  • 11 days ago

We are looking for a Customer Service Representative, who excels in a fast-paced environment and has the personal drive to meet production goals by leading a team in this hands-on role....

Customer Service Associate Part Time

  • Carson City, MI (9 miles from Muir, MI)
  • 13 days ago
  • Carson City, MI (9 miles from Muir, MI)
  • 13 days ago

Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...

Retail Customer Service Cashier

  • Grand Ledge, MI (21 miles from Muir, MI)
  • 20 days ago
  • Grand Ledge, MI (21 miles from Muir, MI)
  • 20 days ago

Req ID: 459018 Address: 7300 West Grand River Avenue Grand Ledge, MI, 48837 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...

Customer Service Associate Part Time 3rd Shift

  • Sheridan, MI (13 miles from Muir, MI)
  • 20 days ago
  • Sheridan, MI (13 miles from Muir, MI)
  • 20 days ago

Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...

Customer Service Rep(01098) - 101 N Clinton Ave

  • Saint Johns, MI (16 miles from Muir, MI)
  • 24 days ago
  • Saint Johns, MI (16 miles from Muir, MI)
  • 24 days ago

Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...

Customer Service Rep(01255) - 120 S Dexter St

  • Ionia, MI (9 miles from Muir, MI)
  • 24 days ago
  • Ionia, MI (9 miles from Muir, MI)
  • 24 days ago

Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...

Customer Service Rep(01194) - 327 S Bridge St

  • Grand Ledge, MI (21 miles from Muir, MI)
  • 26 days ago
  • Grand Ledge, MI (21 miles from Muir, MI)
  • 26 days ago

Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...

Customer Service Representative

  • Saint Johns, MI (16 miles from Muir, MI)
  • 28 days ago
  • Saint Johns, MI (16 miles from Muir, MI)
  • 28 days ago

As a Customer Service Representative, you will take customer calls, process orders, and provide issue resolution. now! This position is a 6-month temporary role....

Customer Service Associate with Deli Part Time

  • Fowler, MI (7 miles from Muir, MI)
  • 30+ days ago
  • Fowler, MI (7 miles from Muir, MI)
  • 30+ days ago

Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...

Customer Service Associate

  • Belding, MI (16 miles from Muir, MI)
  • 30+ days ago
  • Belding, MI (16 miles from Muir, MI)
  • 30+ days ago

Throughout nearly 60 years, our innovation and proven quality have enabled us to lead the electrical products industry in designing, engineering and manufacturing world-class fiberglass,...

Customer Service Rep(01052) - 1720 W Washington St

  • Greenville, MI (21 miles from Muir, MI)
  • 30+ days ago
  • Greenville, MI (21 miles from Muir, MI)
  • 30+ days ago

Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...

Demographic Data for Muir, MI

Moving to Muir, MI? Find some basic demographic data about Muir, MI below.


Local
National
1,309
9
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Muir, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Muir, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Muir, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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