Customer Service Representative Jobs in Mount Pleasant, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Account Representative
- Midland, MI (20 miles from Mount Pleasant, MI)
- 14 hours ago
- Midland, MI (20 miles from Mount Pleasant, MI)
- 14 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Associate Part Time - Oil City
- Mt Pleasant, MI
- 21 hours ago
- Mt Pleasant, MI
- 21 hours ago
## Overview ** PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS ## Responsibilities ***Who is Blarney Castle Oil Co.?*** We're the heart of...
Customer Service Associate Part Time - Rosebush
- Rosebush, MI (7 miles from Mount Pleasant, MI)
- 21 hours ago
- Rosebush, MI (7 miles from Mount Pleasant, MI)
- 21 hours ago
## Overview ** PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS ## Responsibilities ***Who is Blarney Castle Oil Co.?*** We're the heart of...
- Midland, MI (20 miles from Mount Pleasant, MI)
- 23 hours ago
- Midland, MI (20 miles from Mount Pleasant, MI)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Midland, MI (20 miles from Mount Pleasant, MI)
- 1 day ago
- Midland, MI (20 miles from Mount Pleasant, MI)
- 1 day ago
+ Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout...
Customer Service Associate Part Time - Alma Truck Stop
- Alma, MI (16 miles from Mount Pleasant, MI)
- 8 days ago
- Alma, MI (16 miles from Mount Pleasant, MI)
- 8 days ago
## Overview ** PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS ## Responsibilities ***Who is Blarney Castle Oil Co.?*** We're the heart of...
Customer Service Associate Part Time - St. Louis
- Saint Louis, MI (14 miles from Mount Pleasant, MI)
- 8 days ago
- Saint Louis, MI (14 miles from Mount Pleasant, MI)
- 8 days ago
## Overview ** PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS ## Responsibilities ***Who is Blarney Castle Oil Co.?*** We're the heart of...
Customer Service Associate Full Time - Rosebush
- Rosebush, MI (7 miles from Mount Pleasant, MI)
- 8 days ago
- Rosebush, MI (7 miles from Mount Pleasant, MI)
- 8 days ago
## Overview  ** FULL-TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS ## Responsibilities ***Who is Blarney Castle Oil Co.?*** We're the heart of...
Customer Service / Auto Technician
- Alma, MI (16 miles from Mount Pleasant, MI)
- 11 days ago
- Alma, MI (16 miles from Mount Pleasant, MI)
- 11 days ago
Mid Michigan Auto Services "Quaker State of Alma" is looking for a full-time Auto Technician to join our team.We offer Competitive pay - negotiable based on experience. **Job Summary:**Interact...
Customer Service Representative
- Clare, MI (18 miles from Mount Pleasant, MI)
- 12 days ago
- Clare, MI (18 miles from Mount Pleasant, MI)
- 12 days ago
Join Mercantile Bank as a Full-Time Customer Service Representative and immerse yourself in a dynamic environment where customer-centricity reigns supreme....
Apply for FYZICAL's Customer Service Representative job opening today!...
Customer Service Representative Job Mt. Pleasant, MI
- Mt Pleasant, MI
- 15 days ago
- Mt Pleasant, MI
- 15 days ago
Apply for FYZICALs Customer Service Representative job opening today!...
Customer Service Associate Part Time Overnight
- Weidman, MI (11 miles from Mount Pleasant, MI)
- 15 days ago
- Weidman, MI (11 miles from Mount Pleasant, MI)
- 15 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) HOURS SCHEDULED OVERNIGHT PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail...
Customer Service Associate Part Time 3rd Shift
- Weidman, MI (11 miles from Mount Pleasant, MI)
- 15 days ago
- Weidman, MI (11 miles from Mount Pleasant, MI)
- 15 days ago
Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...
In order to be considered for this position you must apply online at: **[** # Position Title: Branch Customer Service Representative ## Reports To: Senior Branch Manager ## General Purpose: Opens new...
Demographic Data for Mount Pleasant, MI
Moving to Mount Pleasant, MI? Find some basic demographic data about Mount Pleasant, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mount Pleasant, MI
Highest Education Level
Customer Service Representatives in Mount Pleasant, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Willingness To Learn
- Customer Support
- Courteous
- Sales Leadership
- Baking
- Point-of-Sale System
- Resolution
- Complaint Resolution
- Claims
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Scanning
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Filing
- English
- Multitasking
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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