Customer Service Representative Jobs in Morley, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Newaygo, MI (13 miles from Morley, MI)
- 11 hours ago
- Newaygo, MI (13 miles from Morley, MI)
- 11 hours ago
Member Service Representative**Great Lakes Energy is looking for a Member Service Representative to support the call center, reception, and cashiering functions in our Newaygo office.**Who We...
Customer Service Rep(01052) - 1720 W Washington St
- Greenville, MI (21 miles from Morley, MI)
- 11 hours ago
- Greenville, MI (21 miles from Morley, MI)
- 11 hours ago
Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a friendly, energetic, and customer-focused...
Customer Service Associate Part Time
- Stanwood, MI (6 miles from Morley, MI)
- 2 days ago
- Stanwood, MI (6 miles from Morley, MI)
- 2 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Advocate (Onsite)
- Fremont, MI (24 miles from Morley, MI)
- 4 days ago
- Fremont, MI (24 miles from Morley, MI)
- 4 days ago
OverviewSummary of Responsibilities:This position represents Gerber Life through providing exceptional service to existing customers and engaging in consultative conversations using the Gerber...
Customer Service Associate with Deli Part Time
- Big Rapids, MI (14 miles from Morley, MI)
- 6 days ago
- Big Rapids, MI (14 miles from Morley, MI)
- 6 days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Advocate -Work from Home
- Fremont, MI (24 miles from Morley, MI)
- 6 days ago
- Fremont, MI (24 miles from Morley, MI)
- 6 days ago
OverviewThis position represents Gerber Life through providing exceptional service to existing customers and engaging in consultative conversations using the Gerber Life Insurance sales process....
Remote WorkCustomer Service Associate Part Time with Deli Overnight
- Greenville, MI (21 miles from Morley, MI)
- 9 days ago
- Greenville, MI (21 miles from Morley, MI)
- 9 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) HOURS SCHEDULED OVERNIGHT PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail...
Part Time Client Service Associate
- Howard City, MI (7 miles from Morley, MI)
- 19 days ago
- Howard City, MI (7 miles from Morley, MI)
- 19 days ago
Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...
Customer Service Associate Seasonal Full Time
- White Cloud, MI (17 miles from Morley, MI)
- 22 days ago
- White Cloud, MI (17 miles from Morley, MI)
- 22 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) Seasonal Position with Full-Time Hours Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in Michigan! Were...
- Greenville, MI (21 miles from Morley, MI)
- 24 days ago
- Greenville, MI (21 miles from Morley, MI)
- 24 days ago
Customer Service Technician Middleby Refrigeration Marvel Refrigeration Greenville, MI Description CUSTOMER SERVICE TECHNICIAN -Open PositionMonday-Friday 8 am-5 pm FLSA CLASS: Hourly Non-Exempt...
CAPS Customer Service Representative (Student Position)
- Big Rapids, MI (14 miles from Morley, MI)
- 30+ days ago
- Big Rapids, MI (14 miles from Morley, MI)
- 30+ days ago
CAPS Customer Service Representative (Student Position) Location: Big Rapids, MI Department: CAPS Advertised Salary: $12.48- $13.24 Summary of Position: In this position, you will be answering phone...
Customer Account Representative
- Fremont, MI (24 miles from Morley, MI)
- 45+ days ago
- Fremont, MI (24 miles from Morley, MI)
- 45+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Crew Member (Pizza Maker & Customer Service) #1191
- Big Rapids, MI (14 miles from Morley, MI)
- 45+ days ago
- Big Rapids, MI (14 miles from Morley, MI)
- 45+ days ago
Company Description Have Fun While at Work, Enjoy your Job with endless opportunities! Job Description Customer Service Reps(CSR) - Whether you are looking for your first job, or you are already...
Demographic Data for Morley, MI
Moving to Morley, MI? Find some basic demographic data about Morley, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Morley, MI
Highest Education Level
Customer Service Representatives in Morley, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Wholesale
- Long-Term Disability
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Asset Protection
- Willingness To Learn
- Sales Leadership
- Courteous
- Customer Support
- Baking
- Order Processing
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Problem Resolution
- Cashier Skills
- Reimbursement
- Energetic
- Customer Relations
- Telephone Skills
- Listening
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Flexibility
- Multitasking
- Spanish
- Filing
- English
- Inventory Management
- Sales
- Reporting
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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