Customer Service Representative Jobs in Montgomery, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Union City, MI (21 miles from Montgomery, MI)
- 2 days ago
- Union City, MI (21 miles from Montgomery, MI)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
BMV Intermediate Customer Service Representative
- Angola, IN (10 miles from Montgomery, MI)
- 4 days ago
- Angola, IN (10 miles from Montgomery, MI)
- 4 days ago
BMV Intermediate Customer Service Representative 3.4 3.4 out of 5 stars Angola, IN 46703 Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers...
Customer Assistance Representative- Coldwater/Sturgis
- Coldwater, MI (10 miles from Montgomery, MI)
- 7 days ago
- Coldwater, MI (10 miles from Montgomery, MI)
- 7 days ago
Overview Get on the fast track to a more rewarding career with Enterprise Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a...
Position Overview: We are seeking a Customer Service Maintenance Technician who will be responsible for safely installing, maintaining, inspecting, and removing all types of liquid and/or gaseous...
Retail Customer Service Cashier
- Waterloo, IN (23 miles from Montgomery, MI)
- 12 days ago
- Waterloo, IN (23 miles from Montgomery, MI)
- 12 days ago
Req ID: 459797 Address: 775 American Rd. Napoleon, OH, 43545 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Support Representative
- Fremont, IN (5 miles from Montgomery, MI)
- 21 days ago
- Fremont, IN (5 miles from Montgomery, MI)
- 21 days ago
The Customer Service Representative will develop and sustain excellent customer service qualities that promote the growth of iSolved Benefit Services....
Customer Service Representative - Float - Hicksville, OH
- Montpelier, OH (19 miles from Montgomery, MI)
- 27 days ago
- Montpelier, OH (19 miles from Montgomery, MI)
- 27 days ago
Back Customer Service Representative - Float #11-7822 Multiple Locations Apply Apply for this job now! Apply Location This position is 100% in office....
Customer Service Representative - Montpelier, OH
- Montpelier, OH (19 miles from Montgomery, MI)
- 45+ days ago
- Montpelier, OH (19 miles from Montgomery, MI)
- 45+ days ago
Back Customer Service Representative #11-7945 Montpelier, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office....
Customer Service Rep(01228) - 701 Olds St
- Jonesville, MI (22 miles from Montgomery, MI)
- 45+ days ago
- Jonesville, MI (22 miles from Montgomery, MI)
- 45+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Rep(02634) - 1500 N Wayne St
- Angola, IN (10 miles from Montgomery, MI)
- 45+ days ago
- Angola, IN (10 miles from Montgomery, MI)
- 45+ days ago
Company Description Job Description Friendly, outgoing personality, works well with others in a fast paced environment. Courteous and respectful to customers as well as other employees. Answer...
Customer Service Representative
- Montpelier, OH (19 miles from Montgomery, MI)
- 45+ days ago
- Montpelier, OH (19 miles from Montgomery, MI)
- 45+ days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
- Coldwater, MI (10 miles from Montgomery, MI)
- 90+ days ago
- Coldwater, MI (10 miles from Montgomery, MI)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Montgomery, MI
Moving to Montgomery, MI? Find some basic demographic data about Montgomery, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Montgomery, MI
Highest Education Level
Customer Service Representatives in Montgomery, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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