Customer Service Representative Jobs in Monroe, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sales Support Customer Service Rep
- Northwood, OH (17 miles from Monroe, MI)
- 10 hours ago
- Northwood, OH (17 miles from Monroe, MI)
- 10 hours ago
The Sales Support Customer Service Rep will be handling emails with complaints of the product, product didn't ship, revising shipment dates, addressing delivery, etc. Also will be entering orders...
Customer Service Specialist, Full-Time - Toledo, OH
- Toledo, OH (18 miles from Monroe, MI)
- 19 hours ago
- Toledo, OH (18 miles from Monroe, MI)
- 19 hours ago
VIVO Infusion LLCCustomer Service Specialist Toledo OHVivo Infusion CSSIn this position you will play a crucial role in our clinical operations by providing essential support to our medical team...
Retail Loss Prevention Customer Service Associate II
- Toledo, OH (18 miles from Monroe, MI)
- 2 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 2 days ago
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
- Tecumseh, MI (23 miles from Monroe, MI)
- 2 days ago
- Tecumseh, MI (23 miles from Monroe, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Holland, OH (23 miles from Monroe, MI)
- 4 days ago
- Holland, OH (23 miles from Monroe, MI)
- 4 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and lets create an inviting...
- Sylvania Twp, OH (20 miles from Monroe, MI)
- 4 days ago
- Sylvania Twp, OH (20 miles from Monroe, MI)
- 4 days ago
Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let's create an inviting...
Customer Service Representative - 90046193 - Toledo
- Toledo, OH (18 miles from Monroe, MI)
- 4 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 4 days ago
> Employees Apply Here" onclick="window.location.href = ' ';"/> Customer Service Representative - 90046193 - Toledo Date: Aug 14, 2025 Location: Toledo, OH, US, 43602 Company: Amtrak Your success is...
Medical Screener - Reception Technician (Customer Service)
- Toledo, OH (18 miles from Monroe, MI)
- 5 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 5 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Retail Customer Service Cashier
- Milan, MI (15 miles from Monroe, MI)
- 5 days ago
- Milan, MI (15 miles from Monroe, MI)
- 5 days ago
Benefits: Fuel Your Growth with Love's - company funded tuition assistance program Paid Time Off Flexible Scheduling 401(k) - 100% Match up to 5% Medical/Dental/Vision Insurance after 30 days...
Client Services Representative
- Holland, OH (23 miles from Monroe, MI)
- 6 days ago
- Holland, OH (23 miles from Monroe, MI)
- 6 days ago
.* Back-Up Child and Elder Care & Family Support Resources : When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly...
- Oregon, OH (17 miles from Monroe, MI)
- 6 days ago
- Oregon, OH (17 miles from Monroe, MI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Sylvania Twp, OH (20 miles from Monroe, MI)
- 6 days ago
- Sylvania Twp, OH (20 miles from Monroe, MI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Sylvania, OH (20 miles from Monroe, MI)
- 6 days ago
- Sylvania, OH (20 miles from Monroe, MI)
- 6 days ago
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Holland, OH (23 miles from Monroe, MI)
- 6 days ago
- Holland, OH (23 miles from Monroe, MI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Toledo, OH (18 miles from Monroe, MI)
- 6 days ago
- Toledo, OH (18 miles from Monroe, MI)
- 6 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Demographic Data for Monroe, MI
Moving to Monroe, MI? Find some basic demographic data about Monroe, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Monroe, MI
Highest Education Level
Customer Service Representatives in Monroe, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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