Customer Service Representative Jobs in Milford, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- Garden City, MI (23 miles from Milford, MI)
- 4 hours ago
- Garden City, MI (23 miles from Milford, MI)
- 4 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Holly, MI (14 miles from Milford, MI)
- 10 hours ago
- Holly, MI (14 miles from Milford, MI)
- 10 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Fenton, MI (13 miles from Milford, MI)
- 14 hours ago
- Fenton, MI (13 miles from Milford, MI)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (On-Site 2nd Shift)
- Birmingham, MI (23 miles from Milford, MI)
- 17 hours ago
- Birmingham, MI (23 miles from Milford, MI)
- 17 hours ago
External Job Title: Customer Service Representative (On-Site) External Job Description: Position Location: Troy, MI (On-Site) Position Compensation: $20 New Hire Training: New hires must be available...
Customer Service - Self Storage Manager
- Waterford, MI (14 miles from Milford, MI)
- 17 hours ago
- Waterford, MI (14 miles from Milford, MI)
- 17 hours ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
- Northville, MI (13 miles from Milford, MI)
- 1 day ago
- Northville, MI (13 miles from Milford, MI)
- 1 day ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Associate - Customer Service Center
- Ann Arbor, MI (23 miles from Milford, MI)
- 1 day ago
- Ann Arbor, MI (23 miles from Milford, MI)
- 1 day ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
Human Resources Customer Care Representative Intermediate (TEMP)
- Ann Arbor, MI (23 miles from Milford, MI)
- 1 day ago
- Ann Arbor, MI (23 miles from Milford, MI)
- 1 day ago
HUMAN RESOURCES CUSTOMER CARE REPRESENTATIVE INTERMEDIATE (TEMP) Job Summary Join the Shared Service HR Team! The University of Michigan Shared Services Center (U-M SSC) is a customer service...
Customer Service - Donor Support Technician
- Westland, MI (22 miles from Milford, MI)
- 2 days ago
- Westland, MI (22 miles from Milford, MI)
- 2 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Rep(01110) - 8017 N. Wayne Road
- Westland, MI (22 miles from Milford, MI)
- 2 days ago
- Westland, MI (22 miles from Milford, MI)
- 2 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Representative Applicants is to have a positive personality, a clear and highly energetic voice, and he or she...
Customer Service Rep I - BCN Commercial (Southfield) C-S-R
- Southfield, MI (19 miles from Milford, MI)
- 3 days ago
- Southfield, MI (19 miles from Milford, MI)
- 3 days ago
Customer Service Rep I Full-time Shift: 8:00 am to 5:30 pm (Shift bidding process based on seniority) Southfield, MI Assessment required- Customer Service Rep Blue Care Network is looking for...
Customer Service Representative - Utility
- Plymouth, MI (16 miles from Milford, MI)
- 3 days ago
- Plymouth, MI (16 miles from Milford, MI)
- 3 days ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...
Customer Service Representative- Southfield, MI Hiring Event
- Southfield, MI (19 miles from Milford, MI)
- 5 days ago
- Southfield, MI (19 miles from Milford, MI)
- 5 days ago
Inbound call center experience preferred....
Customer Service Representative
- Redford, MI (24 miles from Milford, MI)
- 5 days ago
- Redford, MI (24 miles from Milford, MI)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative - Patient Registration
- Novi, MI (10 miles from Milford, MI)
- 5 days ago
- Novi, MI (10 miles from Milford, MI)
- 5 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Demographic Data for Milford, MI
Moving to Milford, MI? Find some basic demographic data about Milford, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Milford, MI
Highest Education Level
Customer Service Representatives in Milford, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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