Customer Service Representative Jobs in Midland, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate w/Deli Overnight Full Time Overnight
- Rosebush, MI (22 miles from Midland, MI)
- 1 day ago
- Rosebush, MI (22 miles from Midland, MI)
- 1 day ago
## Overview ** **SHIFT WILL BE OVERNIGHT** FULL TIME HOURS + COMPETITIVE BENEFIT PACKAGE ## Responsibilities ***Who is Blarney Castle Oil Co.?...
Customer Service Representative Midland, Michigan - Posted on July 1, 2025 Published By Jessica Trahey Trillium Staffing is hiring a Property and Property and Casualty Guest Agent for direct hire in...
Customer Service Associate Part Time
- Coleman, MI (14 miles from Midland, MI)
- 2 days ago
- Coleman, MI (14 miles from Midland, MI)
- 2 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Representative
- Saint Charles, MI (21 miles from Midland, MI)
- 4 days ago
- Saint Charles, MI (21 miles from Midland, MI)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Medical Screener - Reception Technician (Customer Service)
- Saginaw, MI (24 miles from Midland, MI)
- 5 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 5 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
- Saginaw, MI (24 miles from Midland, MI)
- 5 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate w/Deli Full Time Overnight
- Rosebush, MI (22 miles from Midland, MI)
- 5 days ago
- Rosebush, MI (22 miles from Midland, MI)
- 5 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) SHIFT WILL BE OVERNIGHT FULL TIME HOURS + COMPETITIVE BENEFIT PACKAGE Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store...
Customer Service Associate w/Deli Part Time Overnight
- Rosebush, MI (22 miles from Midland, MI)
- 5 days ago
- Rosebush, MI (22 miles from Midland, MI)
- 5 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) HOURS SCHEDULED OVERNIGHT PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail...
Customer Service Rep(01196) - 4041 Euclid Avenue
- Bay City, MI (20 miles from Midland, MI)
- 6 days ago
- Bay City, MI (20 miles from Midland, MI)
- 6 days ago
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
Customer Service Associate - Temporary
- Saginaw, MI (24 miles from Midland, MI)
- 8 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Donor Support Technician
- Saginaw, MI (24 miles from Midland, MI)
- 10 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 10 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
- Bay City, MI (20 miles from Midland, MI)
- 12 days ago
- Bay City, MI (20 miles from Midland, MI)
- 12 days ago
We are looking for Customer Service Representatives to support inbound calls and walk up customer inquiries at Bay City, MI toll booths....
Customer Service Associate with Deli Part Time
- Rosebush, MI (22 miles from Midland, MI)
- 12 days ago
- Rosebush, MI (22 miles from Midland, MI)
- 12 days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Retail Customer Service Specialist
- Saginaw, MI (24 miles from Midland, MI)
- 16 days ago
- Saginaw, MI (24 miles from Midland, MI)
- 16 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Demographic Data for Midland, MI
Moving to Midland, MI? Find some basic demographic data about Midland, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Midland, MI
Highest Education Level
Customer Service Representatives in Midland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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