Customer Service Representative Jobs in Michigan Center, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 28 Jobs

Customer Service Rep(01116) - 3246 E Michigan Ave

  • Jackson, MI (3 miles from Michigan Center, MI)
  • 2 days ago
  • Jackson, MI (3 miles from Michigan Center, MI)
  • 2 days ago

Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a friendly, energetic, and customer-focused...

Client Services Representative

  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 2 days ago
  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 2 days ago

As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...

Customer Service Representative

  • Pleasant Lake, MI (10 miles from Michigan Center, MI)
  • 4 days ago
  • Pleasant Lake, MI (10 miles from Michigan Center, MI)
  • 4 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Associate - Customer Service Center

  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 5 days ago
  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 5 days ago

This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...

Human Resources Customer Care Representative Intermediate (TEMP)

  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 5 days ago
  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 5 days ago

Human Resources Customer Care Representative Intermediate (TEMP) University of Michigan in Ann Arbor, MI Apply Now Type: Full-Time Salary: $18.00 - $18.00 Posted: 06/30/2025 Application Due:...

Customer Service Associate

  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 8 days ago
  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 8 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Medical Screener - Reception Technician (Customer Service)

  • Jackson, MI (3 miles from Michigan Center, MI)
  • 10 days ago
  • Jackson, MI (3 miles from Michigan Center, MI)
  • 10 days ago

Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...

Store Customer Service Specialist

  • Jackson, MI (3 miles from Michigan Center, MI)
  • 11 days ago
  • Jackson, MI (3 miles from Michigan Center, MI)
  • 11 days ago

The individual selected for this role will be expected to work at Store #1188, located at: 1605 North Wisner St Jackson, MI 49202. This position is essential to the success of our retail stores....

Customer Service Rep Intermediate

  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 12 days ago
  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 12 days ago

Customer Services Representative will provide customers with options based on parking availability, shift start/end times, work location, and location from which the customer commutes....

Retail Customer Service/Cashier

  • Jonesville, MI (20 miles from Michigan Center, MI)
  • 13 days ago
  • Jonesville, MI (20 miles from Michigan Center, MI)
  • 13 days ago

Req ID: 459613 Address: 3443 W. Maumee Street Angola, IN, 46703 Benefits:. Fuel Your Growth with Love's - company funded tuition assistance program. Paid Time Off. Flexible Scheduling. 401(k) -...

Customer Service/ Lot Attendant

  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 15 days ago
  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 15 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Rep(01109) - 2282 S. Main Street

  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 17 days ago
  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 17 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...

Client Service Representative (On-Site)

  • Jackson, MI (3 miles from Michigan Center, MI)
  • 21 days ago
  • Jackson, MI (3 miles from Michigan Center, MI)
  • 21 days ago

Title: Client Service Representative Location: On-Site - Jackson, MI Reports to: Client Manager FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $14-$16 per hour...

FT Sales Associate

  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 23 days ago
  • Ann Arbor, MI (23 miles from Michigan Center, MI)
  • 23 days ago

About Lovesac We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...

Branch Customer Service Representative

  • Jackson, MI (3 miles from Michigan Center, MI)
  • 25 days ago
  • Jackson, MI (3 miles from Michigan Center, MI)
  • 25 days ago

A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...

Demographic Data for Michigan Center, MI

Moving to Michigan Center, MI? Find some basic demographic data about Michigan Center, MI below.


Local
National
3,163
76
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Michigan Center, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Michigan Center, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Michigan Center, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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