Customer Service Representative Jobs in Marshall, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Branch Customer Service- Battle Creek, MI
- Battle Creek, MI (8 miles from Marshall, MI)
- 3 days ago
- Battle Creek, MI (8 miles from Marshall, MI)
- 3 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Retail Customer Service Cashier
- Sherwood, MI (22 miles from Marshall, MI)
- 7 days ago
- Sherwood, MI (22 miles from Marshall, MI)
- 7 days ago
Req ID: 459613 Address: 3443 W. Maumee Street Angola, IN, 46703 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Rep(01293) - 328 Lansing St
- Charlotte, MI (22 miles from Marshall, MI)
- 24 days ago
- Charlotte, MI (22 miles from Marshall, MI)
- 24 days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Rep(01295) - 2545 Capital Ave
- Battle Creek, MI (8 miles from Marshall, MI)
- 24 days ago
- Battle Creek, MI (8 miles from Marshall, MI)
- 24 days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Experience Representative
- Galesburg, MI (23 miles from Marshall, MI)
- 30+ days ago
- Galesburg, MI (23 miles from Marshall, MI)
- 30+ days ago
A company in the greater Kalamazoo area is looking for a customer Experience representative. This person will be responsible for assisting truck dealer technicians and parts counter employees with...
Customer Service Rep(01222) - 912 W Michigan Ave
- Marshall, MI
- 30+ days ago
- Marshall, MI
- 30+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Rep(01228) - 701 Olds St
- Jonesville, MI (24 miles from Marshall, MI)
- 30+ days ago
- Jonesville, MI (24 miles from Marshall, MI)
- 30+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
- Battle Creek, MI (8 miles from Marshall, MI)
- 45+ days ago
- Battle Creek, MI (8 miles from Marshall, MI)
- 45+ days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Battle Creek, MI (8 miles from Marshall, MI)
- 45+ days ago
- Battle Creek, MI (8 miles from Marshall, MI)
- 45+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Retail Customer Service Leader Battle Creek
- Battle Creek, MI (8 miles from Marshall, MI)
- 90+ days ago
- Battle Creek, MI (8 miles from Marshall, MI)
- 90+ days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
English and Spanish Speaking Logistical Support Customer Service Representative
- Battle Creek, MI (8 miles from Marshall, MI)
- 90+ days ago
- Battle Creek, MI (8 miles from Marshall, MI)
- 90+ days ago
English and Spanish Speaking Logistical Support Customer Service Representative - Peckham, Inc. Sign-On Bonus! Receive $300 after training!...
Customer Service Representative
- Battle Creek, MI (8 miles from Marshall, MI)
- 90+ days ago
- Battle Creek, MI (8 miles from Marshall, MI)
- 90+ days ago
Store 4706308: 221 Columbia Ave E, Battle Creek, Michigan 49015 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service...
Demographic Data for Marshall, MI
Moving to Marshall, MI? Find some basic demographic data about Marshall, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Marshall, MI
Highest Education Level
Customer Service Representatives in Marshall, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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