Customer Service Representative Jobs in Marne, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- HermanMiller
- Zeeland, MI (13 miles from Marne, MI)
- 4 days ago
- HermanMiller
- Zeeland, MI (13 miles from Marne, MI)
- 4 days ago
Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger...
PartTime Customer Service Associate Pro Weekend
- Grand Rapids, MI (10 miles from Marne, MI)
- 6 hours ago
- Grand Rapids, MI (10 miles from Marne, MI)
- 6 hours ago
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in...
Customer Service Representative - Work From Home
- Holland, MI (21 miles from Marne, MI)
- 11 hours ago
- Holland, MI (21 miles from Marne, MI)
- 11 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative - UniFirst
- Grand Rapids, MI (10 miles from Marne, MI)
- 21 hours ago
- Grand Rapids, MI (10 miles from Marne, MI)
- 21 hours ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
- Georgetown Township, MI (7 miles from Marne, MI)
- 1 day ago
- Georgetown Township, MI (7 miles from Marne, MI)
- 1 day ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
Customer Service Rep(01053) - 6159 Kalamazoo Ave SE Ste A
- Kentwood, MI (15 miles from Marne, MI)
- 1 day ago
- Kentwood, MI (15 miles from Marne, MI)
- 1 day ago
Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a friendly, energetic, and customer-focused...
Customer Service & E-Commerce Supervisor - Part Time
- Kentwood, MI (15 miles from Marne, MI)
- 1 day ago
- Kentwood, MI (15 miles from Marne, MI)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Grandville, MI (10 miles from Marne, MI)
- 1 day ago
- Grandville, MI (10 miles from Marne, MI)
- 1 day ago
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...
Client Services Representative
- Grand Rapids, MI (10 miles from Marne, MI)
- 1 day ago
- Grand Rapids, MI (10 miles from Marne, MI)
- 1 day ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
- Caledonia, MI (22 miles from Marne, MI)
- 2 days ago
- Caledonia, MI (22 miles from Marne, MI)
- 2 days ago
We are Farmers! We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in...
Customer Service Representative
- Norton Shores, MI (24 miles from Marne, MI)
- 2 days ago
- Norton Shores, MI (24 miles from Marne, MI)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Hudsonville, MI (12 miles from Marne, MI)
- 2 days ago
- Hudsonville, MI (12 miles from Marne, MI)
- 2 days ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
Branch Customer Service Rep - Grand Rapids/Kentwood, MI
- Grand Rapids, MI (10 miles from Marne, MI)
- 3 days ago
- Grand Rapids, MI (10 miles from Marne, MI)
- 3 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
- Grandville, MI (10 miles from Marne, MI)
- 3 days ago
- Grandville, MI (10 miles from Marne, MI)
- 3 days ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative
- Comstock Park, MI (8 miles from Marne, MI)
- 5 days ago
- Comstock Park, MI (8 miles from Marne, MI)
- 5 days ago
Service Representative....
Demographic Data for Marne, MI
Moving to Marne, MI? Find some basic demographic data about Marne, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Marne, MI
Highest Education Level
Customer Service Representatives in Marne, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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