Customer Service Representative Jobs in Luna Pier, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 76 Jobs

Senior Patient Account Analyst - CBO Customer Service - Remote

  • Toledo, OH (12 miles from Luna Pier, MI)
  • 4 hours ago
  • Toledo, OH (12 miles from Luna Pier, MI)
  • 4 hours ago

1. Perform a variety of registration, billing, follow-up, and collection functions for all payers including self-pay. 2. Verify insurance benefits. 3. Contact patients for necessary information...

Remote Work

Customer Service Representitive

  • Toledo, OH (12 miles from Luna Pier, MI)
  • 13 hours ago
  • Toledo, OH (12 miles from Luna Pier, MI)
  • 13 hours ago

Customer Service Representative TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...

Blood Collection Staff - Customer Service

  • New Boston, MI (22 miles from Luna Pier, MI)
  • 14 hours ago
  • New Boston, MI (22 miles from Luna Pier, MI)
  • 14 hours ago

Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...

Entry- Level, Bilingual Spanish, Customer Service and Claims Positions

  • Toledo, OH (12 miles from Luna Pier, MI)
  • 17 hours ago
  • Toledo, OH (12 miles from Luna Pier, MI)
  • 17 hours ago

By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...

Customer Service Representative

  • Trenton, MI (24 miles from Luna Pier, MI)
  • 1 day ago
  • Trenton, MI (24 miles from Luna Pier, MI)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative - Perrysburg, OH

  • Perrysburg, OH (20 miles from Luna Pier, MI)
  • 1 day ago
  • Perrysburg, OH (20 miles from Luna Pier, MI)
  • 1 day ago

Back Customer Service Representative #14-8079 Perrysburg, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office....

Retail Customer Service Team Member

  • Rossford, OH (17 miles from Luna Pier, MI)
  • 1 day ago
  • Rossford, OH (17 miles from Luna Pier, MI)
  • 1 day ago

Store - TOLEDO-ROSSFORD, OH Availability must be within 11-9:30 pm shift examples 11-3:30 or 3:30-9:15 Deliver friendly customer service, help customers shop our store, and find what they're...

Commercial Client Service Specialist - Real Estate Insurance

  • Toledo, OH (12 miles from Luna Pier, MI)
  • 1 day ago
  • Toledo, OH (12 miles from Luna Pier, MI)
  • 1 day ago

The Opportunity: The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs...

Customer Service Part-Time

  • Rossford, OH (17 miles from Luna Pier, MI)
  • 1 day ago
  • Rossford, OH (17 miles from Luna Pier, MI)
  • 1 day ago

POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...

Customer Service Associate - Customer Service Center

  • Toledo, OH (12 miles from Luna Pier, MI)
  • 2 days ago
  • Toledo, OH (12 miles from Luna Pier, MI)
  • 2 days ago

This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...

CLUB Customer Service Outfitter Full-Time

  • Rossford, OH (17 miles from Luna Pier, MI)
  • 3 days ago
  • Rossford, OH (17 miles from Luna Pier, MI)
  • 3 days ago

POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...

Customer Service Rep

  • Holland, OH (20 miles from Luna Pier, MI)
  • 3 days ago
  • Holland, OH (20 miles from Luna Pier, MI)
  • 3 days ago

Customer Service Rep Dynamic Dies in Holland, OH is looking to hire a full-time Customer Service Rep. Are you looking to build a career in customer service? Are you passionate about taking care of...

Remote Work

Customer Service Team Member - Holland (OH0717)

  • Holland, OH (20 miles from Luna Pier, MI)
  • 3 days ago
  • Holland, OH (20 miles from Luna Pier, MI)
  • 3 days ago

Job Details Job Location : Holland, OH Position Type : Full-Time/Part-Time Salary Range : $12.00 Base+Commission/month Travel Percentage : None Job Shift : Any Job Category : Sales Description Are...

Global Benefits Client Service Associate

  • Toledo, OH (12 miles from Luna Pier, MI)
  • 3 days ago
  • Toledo, OH (12 miles from Luna Pier, MI)
  • 3 days ago

The Opportunity: Enhance the client experience by providing support to the internal global benefits team. To develop skills, industry knowledge and relationships by meeting or surpassing the...

Loyalty Customer Service Rep FT - Great Perks - Paid Training - Career Growth Opportunity

  • Belleville, MI (24 miles from Luna Pier, MI)
  • 4 days ago
  • Belleville, MI (24 miles from Luna Pier, MI)
  • 4 days ago

$15.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If you're bored working at a call center, behind a hotel counter or as a cashier in a retail store, we have...

Demographic Data for Luna Pier, MI

Moving to Luna Pier, MI? Find some basic demographic data about Luna Pier, MI below.


Local
National
1,382
15
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Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Luna Pier, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Luna Pier, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Luna Pier, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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