Customer Service Representative Jobs in Livonia, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Lincoln Park, MI (12 miles from Livonia, MI)
- 8 hours ago
- Lincoln Park, MI (12 miles from Livonia, MI)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Taylor, MI (11 miles from Livonia, MI)
- 8 hours ago
- Taylor, MI (11 miles from Livonia, MI)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Waterford, MI (19 miles from Livonia, MI)
- 8 hours ago
- Waterford, MI (19 miles from Livonia, MI)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - UniFirst
- Taylor, MI (11 miles from Livonia, MI)
- 9 hours ago
- Taylor, MI (11 miles from Livonia, MI)
- 9 hours ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Zone Store Customer Service Specialist
- Southfield, MI (9 miles from Livonia, MI)
- 9 hours ago
- Southfield, MI (9 miles from Livonia, MI)
- 9 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Airport Customer Service Agent - DTW
- Detroit, MI (15 miles from Livonia, MI)
- 10 hours ago
- Detroit, MI (15 miles from Livonia, MI)
- 10 hours ago
General information Job Title Airport Customer Service Agent - DTW Date Wednesday, June 11, 2025 Entity Unifi Aviation, LLC State Michigan City Detroit Base Pay Rate: $ 15.00 Full/Part Time Part...
Airport Customer Service Agent - DTW (Spirit)
- Detroit, MI (15 miles from Livonia, MI)
- 10 hours ago
- Detroit, MI (15 miles from Livonia, MI)
- 10 hours ago
General information Job Title Airport Customer Service Agent - DTW (Spirit) Date Wednesday, June 11, 2025 Entity Unifi Aviation, LLC State Michigan City Detroit Base Pay Rate: $ 16.50 Full/Part...
Fully Remote - Bilingual Client Services Representative
- Detroit, MI (15 miles from Livonia, MI)
- 17 hours ago
- Detroit, MI (15 miles from Livonia, MI)
- 17 hours ago
Show more Last updated: 22 days ago Remote Bilingual Customer Service Representative Mass Markets OK, US Remote Full-time MCI is a leading Business Process Outsourcing (BPO) company that specializes...
Remote WorkRetail Customer Service Associate
- Southgate, MI (14 miles from Livonia, MI)
- 1 day ago
- Southgate, MI (14 miles from Livonia, MI)
- 1 day ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative
- Plymouth, MI (8 miles from Livonia, MI)
- 1 day ago
- Plymouth, MI (8 miles from Livonia, MI)
- 1 day ago
Customer Service Representative JTEKT North America, 47771 Halyard Drive, Plymouth, Michigan, United States of America Req #4749 Tuesday, July 1, 2025 Company Profile JTEKT North America is a global...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- West Bloomfield, MI (12 miles from Livonia, MI)
- 2 days ago
- West Bloomfield, MI (12 miles from Livonia, MI)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative
- Detroit, MI (15 miles from Livonia, MI)
- 3 days ago
- Detroit, MI (15 miles from Livonia, MI)
- 3 days ago
Customer Service Representative Better Hearing Centers - NH Detroit, Michigan 2 days ago Quick Job type Full-time Quick Job description Customer Service Representative are responsible for interacting...
Customer Service Representative II
- Detroit, MI (15 miles from Livonia, MI)
- 3 days ago
- Detroit, MI (15 miles from Livonia, MI)
- 3 days ago
Customer Service Representative II CrossFire Group Detroit, MI, US 1 day ago Quick Job type Permanent Quick Job description Customer Service Representative II (Hybrid - Detroit, MI) Pay Rate : $19 /...
Retail Customer Service Associate
- Taylor, MI (11 miles from Livonia, MI)
- 3 days ago
- Taylor, MI (11 miles from Livonia, MI)
- 3 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Client Services Representative
- Warren, MI (22 miles from Livonia, MI)
- 4 days ago
- Warren, MI (22 miles from Livonia, MI)
- 4 days ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
Demographic Data for Livonia, MI
Moving to Livonia, MI? Find some basic demographic data about Livonia, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Livonia, MI
Highest Education Level
Customer Service Representatives in Livonia, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Spanish
- Inventory Management
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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