Customer Service Representative Jobs in Leroy, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Big Rapids, MI (21 miles from Leroy, MI)
- 1 day ago
- Big Rapids, MI (21 miles from Leroy, MI)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate with Deli Part Time
- Baldwin, MI (21 miles from Leroy, MI)
- 6 days ago
- Baldwin, MI (21 miles from Leroy, MI)
- 6 days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Associate Part Time
- Evart, MI (12 miles from Leroy, MI)
- 10 days ago
- Evart, MI (12 miles from Leroy, MI)
- 10 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
- Cadillac, MI (17 miles from Leroy, MI)
- 15 days ago
- Cadillac, MI (17 miles from Leroy, MI)
- 15 days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
- Cadillac, MI (17 miles from Leroy, MI)
- 27 days ago
- Cadillac, MI (17 miles from Leroy, MI)
- 27 days ago
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with...
Customer Service Associate Part Time Overnight
- Cadillac, MI (17 miles from Leroy, MI)
- 45+ days ago
- Cadillac, MI (17 miles from Leroy, MI)
- 45+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) HOURS SCHEDULED OVERNIGHT PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail...
Customer Experience Representative - Manistee County Airport
- Cadillac, MI (17 miles from Leroy, MI)
- 45+ days ago
- Cadillac, MI (17 miles from Leroy, MI)
- 45+ days ago
The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....
Customer Service Associate Part Time 2nd Shift
- Irons, MI (24 miles from Leroy, MI)
- 45+ days ago
- Irons, MI (24 miles from Leroy, MI)
- 45+ days ago
Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...
CAPS Customer Service Representative (Student Position)
- Big Rapids, MI (21 miles from Leroy, MI)
- 60+ days ago
- Big Rapids, MI (21 miles from Leroy, MI)
- 60+ days ago
CAPS Customer Service Representative (Student Position) Location: Big Rapids, MI Department: CAPS Advertised Salary: $12.48- $13.24 Summary of Position: In this position, you will be answering phone...
Crew Member (Pizza Maker & Customer Service) #1191
- Big Rapids, MI (21 miles from Leroy, MI)
- 90+ days ago
- Big Rapids, MI (21 miles from Leroy, MI)
- 90+ days ago
Company Description Have Fun While at Work, Enjoy your Job with endless opportunities! Job Description Customer Service Reps(CSR) - Whether you are looking for your first job, or you are already...
Customer Service Representative
- Reed City, MI (9 miles from Leroy, MI)
- 90+ days ago
- Reed City, MI (9 miles from Leroy, MI)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Cadillac, MI (17 miles from Leroy, MI)
- 90+ days ago
- Cadillac, MI (17 miles from Leroy, MI)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Leroy, MI
Moving to Leroy, MI? Find some basic demographic data about Leroy, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Leroy, MI
Highest Education Level
Customer Service Representatives in Leroy, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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