Customer Service Representative Jobs in Lakeview, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Big Rapids, MI (21 miles from Lakeview, MI)
- 1 day ago
- Big Rapids, MI (21 miles from Lakeview, MI)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Part Time Client Service Associate
- Howard City, MI (11 miles from Lakeview, MI)
- 4 days ago
- Howard City, MI (11 miles from Lakeview, MI)
- 4 days ago
Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...
Customer Service Representative
- Greenville, MI (16 miles from Lakeview, MI)
- 14 days ago
- Greenville, MI (16 miles from Lakeview, MI)
- 14 days ago
We are looking for a Customer Service Representative, who excels in a fast-paced environment and has the personal drive to meet production goals by leading a team in this hands-on role....
Customer Service Associate Part Time
- Newaygo, MI (21 miles from Lakeview, MI)
- 16 days ago
- Newaygo, MI (21 miles from Lakeview, MI)
- 16 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Associate Part Time 3rd Shift
- Sheridan, MI (19 miles from Lakeview, MI)
- 24 days ago
- Sheridan, MI (19 miles from Lakeview, MI)
- 24 days ago
Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...
Customer Service Associate with Deli Full Time
- Newaygo, MI (21 miles from Lakeview, MI)
- 30+ days ago
- Newaygo, MI (21 miles from Lakeview, MI)
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI (CASHIER) Full-Time Hours + Competitive Benefit Package Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Associate Part Time Overnight
- Weidman, MI (22 miles from Lakeview, MI)
- 30+ days ago
- Weidman, MI (22 miles from Lakeview, MI)
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) HOURS SCHEDULED OVERNIGHT PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail...
Customer Service Rep(01052) - 1720 W Washington St
- Greenville, MI (16 miles from Lakeview, MI)
- 30+ days ago
- Greenville, MI (16 miles from Lakeview, MI)
- 30+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
CAPS Customer Service Representative (Student Position)
- Big Rapids, MI (21 miles from Lakeview, MI)
- 60+ days ago
- Big Rapids, MI (21 miles from Lakeview, MI)
- 60+ days ago
CAPS Customer Service Representative (Student Position) Location: Big Rapids, MI Department: CAPS Advertised Salary: $12.48- $13.24 Summary of Position: In this position, you will be answering phone...
Crew Member (Pizza Maker & Customer Service) #1191
- Big Rapids, MI (21 miles from Lakeview, MI)
- 90+ days ago
- Big Rapids, MI (21 miles from Lakeview, MI)
- 90+ days ago
Company Description Have Fun While at Work, Enjoy your Job with endless opportunities! Job Description Customer Service Reps(CSR) - Whether you are looking for your first job, or you are already...
Demographic Data for Lakeview, MI
Moving to Lakeview, MI? Find some basic demographic data about Lakeview, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Lakeview, MI
Highest Education Level
Customer Service Representatives in Lakeview, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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