Customer Service Representative Jobs in Kent City, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Muskegon Heights, MI (23 miles from Kent City, MI)
- 10 hours ago
- Muskegon Heights, MI (23 miles from Kent City, MI)
- 10 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Branch Customer Service Rep - Grand Rapids/Kentwood, MI
- Grand Rapids, MI (19 miles from Kent City, MI)
- 1 day ago
- Grand Rapids, MI (19 miles from Kent City, MI)
- 1 day ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
- Grandville, MI (24 miles from Kent City, MI)
- 1 day ago
- Grandville, MI (24 miles from Kent City, MI)
- 1 day ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative
- Comstock Park, MI (11 miles from Kent City, MI)
- 2 days ago
- Comstock Park, MI (11 miles from Kent City, MI)
- 2 days ago
Service Representative....
Eyewear Customer Service/Sales Advisor
- Grand Rapids, MI (19 miles from Kent City, MI)
- 3 days ago
- Grand Rapids, MI (19 miles from Kent City, MI)
- 3 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Part Time Client Service Associate
- Howard City, MI (16 miles from Kent City, MI)
- 3 days ago
- Howard City, MI (16 miles from Kent City, MI)
- 3 days ago
Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...
Pharmacy Customer Service Associate
- Wyoming, MI (24 miles from Kent City, MI)
- 5 days ago
- Wyoming, MI (24 miles from Kent City, MI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Grand Rapids, MI (19 miles from Kent City, MI)
- 5 days ago
- Grand Rapids, MI (19 miles from Kent City, MI)
- 5 days ago
Customer Service Representative Management Business Solutions, Inc....
Registered Client Service Associate
- Ada, MI (23 miles from Kent City, MI)
- 6 days ago
- Ada, MI (23 miles from Kent City, MI)
- 6 days ago
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with...
Customer Service Associate Part Time 3rd Shift
- Comstock Park, MI (11 miles from Kent City, MI)
- 6 days ago
- Comstock Park, MI (11 miles from Kent City, MI)
- 6 days ago
Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...
Customer Service Associate Seasonal Full Time
- White Cloud, MI (24 miles from Kent City, MI)
- 6 days ago
- White Cloud, MI (24 miles from Kent City, MI)
- 6 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) Seasonal Position with Full-Time Hours Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in Michigan! Were...
- Fremont, MI (17 miles from Kent City, MI)
- 6 days ago
- Fremont, MI (17 miles from Kent City, MI)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Engineer - Night Shift Technical Support
- Grand Rapids, MI (19 miles from Kent City, MI)
- 11 days ago
- Grand Rapids, MI (19 miles from Kent City, MI)
- 11 days ago
Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating...
Customer Service Representative
- Greenville, MI (23 miles from Kent City, MI)
- 13 days ago
- Greenville, MI (23 miles from Kent City, MI)
- 13 days ago
We are looking for a Customer Service Representative, who excels in a fast-paced environment and has the personal drive to meet production goals by leading a team in this hands-on role....
Customer Service Rep(01261) - 1335 Lake Dr SE
- Grand Rapids, MI (19 miles from Kent City, MI)
- 13 days ago
- Grand Rapids, MI (19 miles from Kent City, MI)
- 13 days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Demographic Data for Kent City, MI
Moving to Kent City, MI? Find some basic demographic data about Kent City, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kent City, MI
Highest Education Level
Customer Service Representatives in Kent City, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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