Customer Service Representative Jobs in Kaleva, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Manistee, MI (12 miles from Kaleva, MI)
- 3 days ago
- Manistee, MI (12 miles from Kaleva, MI)
- 3 days ago
SUMMARY: Perform purchase transactions, receiving and stocking store shelves. Complete general cleaning of store and grounds. Complete daily underground tank storage inspections. Assist and do...
Pharmacy Customer Service Associate
- Manistee, MI (12 miles from Kaleva, MI)
- 4 days ago
- Manistee, MI (12 miles from Kaleva, MI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Honor, MI (23 miles from Kaleva, MI)
- 4 days ago
- Honor, MI (23 miles from Kaleva, MI)
- 4 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate with Deli Part Time
- Interlochen, MI (20 miles from Kaleva, MI)
- 6 days ago
- Interlochen, MI (20 miles from Kaleva, MI)
- 6 days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
- Manistee, MI (12 miles from Kaleva, MI)
- 9 days ago
- Manistee, MI (12 miles from Kaleva, MI)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate Full Time
- Onekama, MI (8 miles from Kaleva, MI)
- 13 days ago
- Onekama, MI (8 miles from Kaleva, MI)
- 13 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) FULL-TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer service Representative
- Manistee, MI (12 miles from Kaleva, MI)
- 30+ days ago
- Manistee, MI (12 miles from Kaleva, MI)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate Part Time 2nd Shift
- Irons, MI (21 miles from Kaleva, MI)
- 45+ days ago
- Irons, MI (21 miles from Kaleva, MI)
- 45+ days ago
Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Crew Member (Pizza Maker & Customer Service) #1279
- Manistee, MI (12 miles from Kaleva, MI)
- 90+ days ago
- Manistee, MI (12 miles from Kaleva, MI)
- 90+ days ago
Company Description Have Fun While at Work, Enjoy your Job with endless opportunities! For the Manistee Location* Job Description Customer Service Reps(CSR) - Whether you are looking for your...
Customer Service Associate Part Time - Seasonal
- Manistee, MI (12 miles from Kaleva, MI)
- 90+ days ago
- Manistee, MI (12 miles from Kaleva, MI)
- 90+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS - SEASONAL POSITION Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in Michigan! Were...
Demographic Data for Kaleva, MI
Moving to Kaleva, MI? Find some basic demographic data about Kaleva, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kaleva, MI
Highest Education Level
Customer Service Representatives in Kaleva, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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