Customer Service Representative Jobs in Jonesville, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Cashier
- North Adams, MI (8 miles from Jonesville, MI)
- 9 days ago
- North Adams, MI (8 miles from Jonesville, MI)
- 9 days ago
Req ID: 459613 Address: 3443 W. Maumee Street Angola, IN, 46703 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Assistance Representative- Coldwater/Sturgis
- Coldwater, MI (23 miles from Jonesville, MI)
- 4 days ago
- Coldwater, MI (23 miles from Jonesville, MI)
- 4 days ago
Overview Get on the fast track to a more rewarding career with Enterprise Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a...
Medical Screener - Reception Technician (Customer Service)
- Jackson, MI (20 miles from Jonesville, MI)
- 5 days ago
- Jackson, MI (20 miles from Jonesville, MI)
- 5 days ago
Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...
Customer Service Maintenance Technician
- Montgomery, MI (22 miles from Jonesville, MI)
- 6 days ago
- Montgomery, MI (22 miles from Jonesville, MI)
- 6 days ago
Position Overview: We are seeking a Customer Service Maintenance Technician who will be responsible for safely installing, maintaining, inspecting, and removing all types of liquid and/or gaseous...
Store Customer Service Specialist
- Jackson, MI (20 miles from Jonesville, MI)
- 7 days ago
- Jackson, MI (20 miles from Jonesville, MI)
- 7 days ago
The individual selected for this role will be expected to work at Store #1188, located at: 1605 North Wisner St Jackson, MI 49202. This position is essential to the success of our retail stores....
Client Service Representative (On-Site)
- Jackson, MI (20 miles from Jonesville, MI)
- 16 days ago
- Jackson, MI (20 miles from Jonesville, MI)
- 16 days ago
Title: Client Service Representative Location: On-Site - Jackson, MI Reports to: Client Manager FLSA Classification: Non-Exempt Full-Time or Part-Time: Full-Time Salary Range: $14-$16 per hour...
Branch Customer Service Representative
- Jackson, MI (20 miles from Jonesville, MI)
- 20 days ago
- Jackson, MI (20 miles from Jonesville, MI)
- 20 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Rep(01071) - 1236 Francis Street
- Jackson, MI (20 miles from Jonesville, MI)
- 25 days ago
- Jackson, MI (20 miles from Jonesville, MI)
- 25 days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Rep(01222) - 912 W Michigan Ave
- Marshall, MI (24 miles from Jonesville, MI)
- 30+ days ago
- Marshall, MI (24 miles from Jonesville, MI)
- 30+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Representative - Hudson
- Hudson, MI (17 miles from Jonesville, MI)
- 45+ days ago
- Hudson, MI (17 miles from Jonesville, MI)
- 45+ days ago
The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank's policies and procedures....
Retail Customer Service Associate
- Jackson, MI (20 miles from Jonesville, MI)
- 45+ days ago
- Jackson, MI (20 miles from Jonesville, MI)
- 45+ days ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Customer Service Representative
- Jackson, MI (20 miles from Jonesville, MI)
- 60+ days ago
- Jackson, MI (20 miles from Jonesville, MI)
- 60+ days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
- Jackson, MI (20 miles from Jonesville, MI)
- 90+ days ago
- Jackson, MI (20 miles from Jonesville, MI)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Jackson, MI (20 miles from Jonesville, MI)
- 90+ days ago
- Jackson, MI (20 miles from Jonesville, MI)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Jonesville, MI
Moving to Jonesville, MI? Find some basic demographic data about Jonesville, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Jonesville, MI
Highest Education Level
Customer Service Representatives in Jonesville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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