Customer Service Representative Jobs in Ithaca, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Saint Charles, MI (19 miles from Ithaca, MI)
- 8 hours ago
- Saint Charles, MI (19 miles from Ithaca, MI)
- 8 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(01238) - 2804 Rodd St.
- Midland, MI (23 miles from Ithaca, MI)
- 3 days ago
- Midland, MI (23 miles from Ithaca, MI)
- 3 days ago
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
Customer Account Representative
- Midland, MI (23 miles from Ithaca, MI)
- 15 days ago
- Midland, MI (23 miles from Ithaca, MI)
- 15 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Associate Part Time
- Carson City, MI (15 miles from Ithaca, MI)
- 16 days ago
- Carson City, MI (15 miles from Ithaca, MI)
- 16 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service / Auto Technician
- Alma, MI (8 miles from Ithaca, MI)
- 26 days ago
- Alma, MI (8 miles from Ithaca, MI)
- 26 days ago
Mid Michigan Auto Services "Quaker State of Alma" is looking for a full-time Auto Technician to join our team.We offer Competitive pay - negotiable based on experience. **Job Summary:**Interact...
Customer Service Rep(01098) - 101 N Clinton Ave
- Saint Johns, MI (19 miles from Ithaca, MI)
- 26 days ago
- Saint Johns, MI (19 miles from Ithaca, MI)
- 26 days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Representative
- Saint Johns, MI (19 miles from Ithaca, MI)
- 30+ days ago
- Saint Johns, MI (19 miles from Ithaca, MI)
- 30+ days ago
As a Customer Service Representative, you will take customer calls, process orders, and provide issue resolution. now! This position is a 6-month temporary role....
Customer Service Associate with Deli Part Time
- Fowler, MI (20 miles from Ithaca, MI)
- 30+ days ago
- Fowler, MI (20 miles from Ithaca, MI)
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Rep(01160) - 616 W Main St
- Owosso, MI (20 miles from Ithaca, MI)
- 30+ days ago
- Owosso, MI (20 miles from Ithaca, MI)
- 30+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Rep(01236) - 1380 Wright Ave
- Alma, MI (8 miles from Ithaca, MI)
- 30+ days ago
- Alma, MI (8 miles from Ithaca, MI)
- 30+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Rep(01240) - 706 S Mission St
- Mount Pleasant, MI (24 miles from Ithaca, MI)
- 30+ days ago
- Mount Pleasant, MI (24 miles from Ithaca, MI)
- 30+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Associate Part Time Overnight
- Saint Louis, MI (12 miles from Ithaca, MI)
- 30+ days ago
- Saint Louis, MI (12 miles from Ithaca, MI)
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) HOURS SCHEDULED OVERNIGHT PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail...
Customer Service Representative
- Hemlock, MI (19 miles from Ithaca, MI)
- 90+ days ago
- Hemlock, MI (19 miles from Ithaca, MI)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Mount Pleasant, MI (24 miles from Ithaca, MI)
- 90+ days ago
- Mount Pleasant, MI (24 miles from Ithaca, MI)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Arona - sales, customer service, management, retentions, driver
- Mount Pleasant, MI (24 miles from Ithaca, MI)
- 90+ days ago
- Mount Pleasant, MI (24 miles from Ithaca, MI)
- 90+ days ago
Give us a Year We will give you a Career! At Arona Home Essentials we make it easy to own your success! With a variety of positions and opportunities- we help you make your career what YOU want it...
Demographic Data for Ithaca, MI
Moving to Ithaca, MI? Find some basic demographic data about Ithaca, MI below.
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Salary for Customer Service Representative Jobs in Ithaca, MI
Highest Education Level
Customer Service Representatives in Ithaca, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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