Customer Service Representative Jobs in Ionia, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate Part Time
- Saint Johns, MI (23 miles from Ionia, MI)
- 2 days ago
- Saint Johns, MI (23 miles from Ionia, MI)
- 2 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Representative
- Greenville, MI (19 miles from Ionia, MI)
- 2 days ago
- Greenville, MI (19 miles from Ionia, MI)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Grand Ledge, MI (21 miles from Ionia, MI)
- 5 days ago
- Grand Ledge, MI (21 miles from Ionia, MI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Registered Client Service Associate
- Ada, MI (21 miles from Ionia, MI)
- 8 days ago
- Ada, MI (21 miles from Ionia, MI)
- 8 days ago
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with...
- Grand Ledge, MI (21 miles from Ionia, MI)
- 13 days ago
- Grand Ledge, MI (21 miles from Ionia, MI)
- 13 days ago
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass,...
Customer Service Representative
- Greenville, MI (19 miles from Ionia, MI)
- 16 days ago
- Greenville, MI (19 miles from Ionia, MI)
- 16 days ago
We are looking for a Customer Service Representative, who excels in a fast-paced environment and has the personal drive to meet production goals by leading a team in this hands-on role....
Retail Customer Service Cashier
- Grand Ledge, MI (21 miles from Ionia, MI)
- 25 days ago
- Grand Ledge, MI (21 miles from Ionia, MI)
- 25 days ago
Req ID: 459018 Address: 7300 West Grand River Avenue Grand Ledge, MI, 48837 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible...
Customer Service Associate Part Time 3rd Shift
- Sheridan, MI (15 miles from Ionia, MI)
- 25 days ago
- Sheridan, MI (15 miles from Ionia, MI)
- 25 days ago
Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...
Customer Service Rep(01098) - 101 N Clinton Ave
- Saint Johns, MI (23 miles from Ionia, MI)
- 29 days ago
- Saint Johns, MI (23 miles from Ionia, MI)
- 29 days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Rep(01194) - 327 S Bridge St
- Grand Ledge, MI (21 miles from Ionia, MI)
- 30+ days ago
- Grand Ledge, MI (21 miles from Ionia, MI)
- 30+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Representative
- Saint Johns, MI (23 miles from Ionia, MI)
- 30+ days ago
- Saint Johns, MI (23 miles from Ionia, MI)
- 30+ days ago
As a Customer Service Representative, you will take customer calls, process orders, and provide issue resolution. now! This position is a 6-month temporary role....
Customer Service Associate with Deli Part Time
- Fowler, MI (14 miles from Ionia, MI)
- 30+ days ago
- Fowler, MI (14 miles from Ionia, MI)
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
- Belding, MI (9 miles from Ionia, MI)
- 30+ days ago
- Belding, MI (9 miles from Ionia, MI)
- 30+ days ago
Throughout nearly 60 years, our innovation and proven quality have enabled us to lead the electrical products industry in designing, engineering and manufacturing world-class fiberglass,...
Customer Service Rep(01052) - 1720 W Washington St
- Greenville, MI (19 miles from Ionia, MI)
- 45+ days ago
- Greenville, MI (19 miles from Ionia, MI)
- 45+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Demographic Data for Ionia, MI
Moving to Ionia, MI? Find some basic demographic data about Ionia, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Ionia, MI
Highest Education Level
Customer Service Representatives in Ionia, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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