Customer Service Representative Jobs in Hudsonville, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Comstock Park, MI (18 miles from Hudsonville, MI)
- 7 hours ago
- Comstock Park, MI (18 miles from Hudsonville, MI)
- 7 hours ago
Service Representative....
Eyewear Customer Service/Sales Advisor
- Grand Rapids, MI (13 miles from Hudsonville, MI)
- 1 day ago
- Grand Rapids, MI (13 miles from Hudsonville, MI)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative
- Byron Center, MI (8 miles from Hudsonville, MI)
- 2 days ago
- Byron Center, MI (8 miles from Hudsonville, MI)
- 2 days ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
Pharmacy Customer Service Associate
- Wyoming, MI (5 miles from Hudsonville, MI)
- 2 days ago
- Wyoming, MI (5 miles from Hudsonville, MI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Grand Rapids, MI (13 miles from Hudsonville, MI)
- 3 days ago
- Grand Rapids, MI (13 miles from Hudsonville, MI)
- 3 days ago
Customer Service Representative Management Business Solutions, Inc....
- Kentwood, MI (12 miles from Hudsonville, MI)
- 3 days ago
- Kentwood, MI (12 miles from Hudsonville, MI)
- 3 days ago
The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services...
Registered Client Service Associate
- Ada, MI (21 miles from Hudsonville, MI)
- 3 days ago
- Ada, MI (21 miles from Hudsonville, MI)
- 3 days ago
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with...
Customer Service Associate Part Time 3rd Shift
- Comstock Park, MI (18 miles from Hudsonville, MI)
- 4 days ago
- Comstock Park, MI (18 miles from Hudsonville, MI)
- 4 days ago
Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...
Customer Service Representative
- Allegan, MI (22 miles from Hudsonville, MI)
- 5 days ago
- Allegan, MI (22 miles from Hudsonville, MI)
- 5 days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
Customer Service Representative- Walker, MI
- Grand Rapids, MI (13 miles from Hudsonville, MI)
- 7 days ago
- Grand Rapids, MI (13 miles from Hudsonville, MI)
- 7 days ago
Essential Functions : Communicates product knowledge, pricing and operational procedures to customer. Process orders via fax, phone, email and /or those placed by sales department. ability to...
Customer Service Engineer - Night Shift Technical Support
- Grand Rapids, MI (13 miles from Hudsonville, MI)
- 9 days ago
- Grand Rapids, MI (13 miles from Hudsonville, MI)
- 9 days ago
Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating...
- Grand Haven, MI (16 miles from Hudsonville, MI)
- 10 days ago
- Grand Haven, MI (16 miles from Hudsonville, MI)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Rep(01261) - 1335 Lake Dr SE
- Grand Rapids, MI (13 miles from Hudsonville, MI)
- 11 days ago
- Grand Rapids, MI (13 miles from Hudsonville, MI)
- 11 days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Represenative
- Kentwood, MI (12 miles from Hudsonville, MI)
- 12 days ago
- Kentwood, MI (12 miles from Hudsonville, MI)
- 12 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Part Time Customer Service Associate
- Grand Rapids, MI (13 miles from Hudsonville, MI)
- 12 days ago
- Grand Rapids, MI (13 miles from Hudsonville, MI)
- 12 days ago
The Part Time Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...
Demographic Data for Hudsonville, MI
Moving to Hudsonville, MI? Find some basic demographic data about Hudsonville, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Hudsonville, MI
Highest Education Level
Customer Service Representatives in Hudsonville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »