Customer Service Representative Jobs in Howell, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Pharmacy Customer Service Associate
- South Lyon, MI (16 miles from Howell, MI)
- 2 hours ago
- South Lyon, MI (16 miles from Howell, MI)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- South Lyon, MI (16 miles from Howell, MI)
- 2 hours ago
- South Lyon, MI (16 miles from Howell, MI)
- 2 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Utility
- Plymouth, MI (23 miles from Howell, MI)
- 1 day ago
- Plymouth, MI (23 miles from Howell, MI)
- 1 day ago
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and...
Customer Service Representative - Patient Registration
- Novi, MI (20 miles from Howell, MI)
- 3 days ago
- Novi, MI (20 miles from Howell, MI)
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Novi, MI (20 miles from Howell, MI)
- 3 days ago
- Novi, MI (20 miles from Howell, MI)
- 3 days ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
- Fenton, MI (15 miles from Howell, MI)
- 4 days ago
- Fenton, MI (15 miles from Howell, MI)
- 4 days ago
Customer Service Specialist Job Poster : Jobs Skills:Customer Service | Location: Fenton, Michigan, United States Of America Views:3 Customer Service Representative provides maximum customer satisfaction...
Customer Service Rep Intermediate
- Ann Arbor, MI (21 miles from Howell, MI)
- 6 days ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 6 days ago
Customer Services Representative will provide customers with options based on parking availability, shift start/end times, work location, and location from which the customer commutes....
Customer Service Rep Intermediate University of Michigan - Ann Arbor
- Ann Arbor, MI (21 miles from Howell, MI)
- 6 days ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 6 days ago
The University of Michigan Logistics, Transportation & Parking Department is seeking a Customer Service Representative within the Parking Customer Services office located at 523 South Division....
Job Type Full-time Description WANTED: A Problem-Solving People Person! You love a daily CHALLENGE. You love to SOLVE PUZZLES and PROBLEMS. You love doing things the RIGHT way. you love PEOPLE,...
Customer Service/ Lot Attendant
- Ann Arbor, MI (21 miles from Howell, MI)
- 9 days ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 9 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Randstad in partnership with The Hanover Insurance Group are actively seeking multiple Rating Specialists to join their Commercial Lines Service Operations team on a temp to hire basis. The...
Customer Service Rep(01109) - 2282 S. Main Street
- Ann Arbor, MI (21 miles from Howell, MI)
- 11 days ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 11 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.DIVERSITYOur mission is to recognize, appreciate...
Customer Service Representative-Front Desk
- Whitmore Lake, MI (12 miles from Howell, MI)
- 15 days ago
- Whitmore Lake, MI (12 miles from Howell, MI)
- 15 days ago
Accepting applications until: July 12, 2025 at 11:59 PM EST Location: WHITMORE LAKE, MI 48189 Position Description Job Overview: The primary function of the CSR - Front Counter is to execute...
Apply Description Full Time No Remote Opportunities, 100% Onsite Summary Provides excellent customer support and troubleshooting for the Retail and Business Online Banking products and services,...
- Ann Arbor, MI (21 miles from Howell, MI)
- 17 days ago
- Ann Arbor, MI (21 miles from Howell, MI)
- 17 days ago
About Lovesac We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...
Demographic Data for Howell, MI
Moving to Howell, MI? Find some basic demographic data about Howell, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Howell, MI
Highest Education Level
Customer Service Representatives in Howell, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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