Customer Service Representative Jobs in Holton, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 31 Jobs

Customer Service Representative

  • Norton Shores, MI (19 miles from Holton, MI)
  • 1 day ago
  • Norton Shores, MI (19 miles from Holton, MI)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Leader

  • Whitehall, MI (11 miles from Holton, MI)
  • 2 days ago
  • Whitehall, MI (11 miles from Holton, MI)
  • 2 days ago

Basic Qualifications: Bachelor's degree from an accredited institution 5 years' experience in customer service field The Customer Service Leader role is a team leader and manages frontline daily...

Member Service Representative

  • Hart, MI (21 miles from Holton, MI)
  • 5 days ago
  • Hart, MI (21 miles from Holton, MI)
  • 5 days ago

Member Service Representative** Great Lakes Energy is looking for a Member Service Representative to support the call center, reception, and cashiering functions in our Hart office. **Who We Are**...

Customer Service Associate Seasonal Full Time

  • White Cloud, MI (20 miles from Holton, MI)
  • 7 days ago
  • White Cloud, MI (20 miles from Holton, MI)
  • 7 days ago

Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) Seasonal Position with Full-Time Hours Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in Michigan! Were...

Medical Screener - Reception Technician (Customer Service)

  • Muskegon, MI (15 miles from Holton, MI)
  • 7 days ago
  • Muskegon, MI (15 miles from Holton, MI)
  • 7 days ago

Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. In compliance with...

Customer Service - Donor Support Technician

  • Muskegon, MI (15 miles from Holton, MI)
  • 7 days ago
  • Muskegon, MI (15 miles from Holton, MI)
  • 7 days ago

Summary Responsible for preparing the donor, donor area and equipment for the pheresis process. Job Description Main Responsibilities 1. Prepares the autopheresis machine for the pheresis process....

Customer Service Associate

  • Fremont, MI (10 miles from Holton, MI)
  • 7 days ago
  • Fremont, MI (10 miles from Holton, MI)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate Part Time

  • Hesperia, MI (12 miles from Holton, MI)
  • 10 days ago
  • Hesperia, MI (12 miles from Holton, MI)
  • 10 days ago

Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...

Customer Support Rep I

  • Norton Shores, MI (19 miles from Holton, MI)
  • 16 days ago
  • Norton Shores, MI (19 miles from Holton, MI)
  • 16 days ago

Customer Support Representative 1 Norton Shores, MI At Kelly Science, Engineering, Technology & Telecom (SETT), were passionate about helping you find a job that works for you. How about this one?...

Part Time Client Service Associate

  • White Cloud, MI (20 miles from Holton, MI)
  • 18 days ago
  • White Cloud, MI (20 miles from Holton, MI)
  • 18 days ago

Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...

Customer Service Associate - Temporary

  • Whitehall, MI (11 miles from Holton, MI)
  • 23 days ago
  • Whitehall, MI (11 miles from Holton, MI)
  • 23 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Shelby, MI (16 miles from Holton, MI)
  • 26 days ago
  • Shelby, MI (16 miles from Holton, MI)
  • 26 days ago

Pharmacy Customer Service Associate WALGREENS - 3.4 Shelby Charter Township, MI Job Details $16 - $18 an hour 5 hours ago Qualifications Inventory control Customer service English PTCB...

Customer Support Rep I

  • Norton Shores, MI (19 miles from Holton, MI)
  • 26 days ago
  • Norton Shores, MI (19 miles from Holton, MI)
  • 26 days ago

Customer Support Representative 1 Norton Shores, MI At Kelly Science, Engineering, Technology & Telecom (SETT), were passionate about helping you find a job that works for you. How about this one?...

Customer Service Representative

  • Norton Shores, MI (19 miles from Holton, MI)
  • 27 days ago
  • Norton Shores, MI (19 miles from Holton, MI)
  • 27 days ago

This Customer Service Representative will report to our Customer Service Manager and is an on-site role....

Customer Service Representative

  • Muskegon, MI (15 miles from Holton, MI)
  • 29 days ago
  • Muskegon, MI (15 miles from Holton, MI)
  • 29 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Holton, MI

Moving to Holton, MI? Find some basic demographic data about Holton, MI below.


Local
National
3,655
28
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Holton, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Holton, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Holton, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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