Customer Service Representative Jobs in Holland, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- DESIGN WITHIN REACH
- Zeeland, MI (9 miles from Holland, MI)
- 9 days ago
- DESIGN WITHIN REACH
- Zeeland, MI (9 miles from Holland, MI)
- 9 days ago
Why join us? At Design Within Reach, home comes first. We believe in creating and sourcing pieces that move with you and are meant to be enjoyed over a lifetime from home to home, generation to...
Customer Service Representative
- Byron Center, MI (19 miles from Holland, MI)
- 2 days ago
- Byron Center, MI (19 miles from Holland, MI)
- 2 days ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
Pharmacy Customer Service Associate
- Wyoming, MI (17 miles from Holland, MI)
- 2 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Allegan, MI (21 miles from Holland, MI)
- 5 days ago
- Allegan, MI (21 miles from Holland, MI)
- 5 days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
- Grand Haven, MI (16 miles from Holland, MI)
- 10 days ago
- Grand Haven, MI (16 miles from Holland, MI)
- 10 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Coopersville, MI (21 miles from Holland, MI)
- 12 days ago
- Coopersville, MI (21 miles from Holland, MI)
- 12 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Loss Prevention Customer Service Associate I
- Grandville, MI (17 miles from Holland, MI)
- 17 days ago
- Grandville, MI (17 miles from Holland, MI)
- 17 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
CLUB Customer Service Outfitter - Part Time
- Grandville, MI (17 miles from Holland, MI)
- 18 days ago
- Grandville, MI (17 miles from Holland, MI)
- 18 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Req ID: 459015 Address: 9790 Adams St Holland, MI, 49424 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
BILINGUAL CUSTOMER SERVICE REPRESENTATIVE Location: Holland, MI JOB DESCRIPTION: Bilingual Customer Service Representative (Spanish/English) Location: Holland, MI Schedule: Monday-Friday, 8:00 AM -...
- Byron Center, MI (19 miles from Holland, MI)
- 22 days ago
- Byron Center, MI (19 miles from Holland, MI)
- 22 days ago
Are you someone who enjoys the thrill of not knowing what's going to come in next? Do you love a fast-paced environment and being able to think critically on your feet? Are you looking for an...
- Wyoming, MI (17 miles from Holland, MI)
- 22 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 22 days ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Service Rep(01259) - 314 Baldwin St
- Jenison, MI (16 miles from Holland, MI)
- 24 days ago
- Jenison, MI (16 miles from Holland, MI)
- 24 days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Rep(01262) - 3596 Clyde Park Ave
- Wyoming, MI (17 miles from Holland, MI)
- 24 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 24 days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Demographic Data for Holland, MI
Moving to Holland, MI? Find some basic demographic data about Holland, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Holland, MI
Highest Education Level
Customer Service Representatives in Holland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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