Customer Service Representative Jobs in Holland, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Self Storage Manager
- Public Storage
- Wyoming, MI (17 miles from Holland, MI)
- 2 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In PersonCustomer Service Representative - Temporary
- Holland Board of Public Works
- Holland, MI
- 2 days ago
- Holland, MI
- 2 days ago
Reports to: Customer Service Manager Job Summary: This position is responsible for serving customers and maintaining customer accounts. Essential Duties Respond to customer inquiries and requests...
In Person TemporaryBilingual Customer Service Representative
- Wyoming, MI (17 miles from Holland, MI)
- 5 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 5 days ago
Full-time entry-level position at a local insurance office. Must be bilingual in English and Spanish Duties include: Answering phones Responding to emails and texts Processing changes to existing...
In PersonWho we are: At Levata, we believe in making your journey with us seamless, impactful, and filled with opportunities to elevate your potential. As we think big, we enable what's next by leveraging...
In PersonCustomer Service Representative
- Holland Board of Public Works
- Holland, MI
- 15 days ago
- Holland, MI
- 15 days ago
Reports to: Customer Service Manager Job Summary: This position is responsible for serving customers and maintaining customer accounts. Essential Duties Respond to customer inquiries and requests...
In PersonCustomer Service Specialist/Warehouser
- Sherwin Williams
- Byron Center, MI (19 miles from Holland, MI)
- 17 days ago
- Byron Center, MI (19 miles from Holland, MI)
- 17 days ago
The individual selected for this role will be expected to work at Store #1473, located at: 6030 Clyde Park Avenue SW Byron Center MI, 49315. This position is essential to the success of our retail...
In PersonStore - HOLLAND, MI Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
In Person- Sherwin Williams
- Grand Haven, MI (16 miles from Holland, MI)
- 19 days ago
- Grand Haven, MI (16 miles from Holland, MI)
- 19 days ago
The individual selected for this role will be expected to work at Store #1327, located at: 1830 172nd Ave Suite H Grand Haven MI, 49417. This position is essential to the success of our retail...
In PersonCustomer Service Delivery Driver
- Carvana
- Wyoming, MI (17 miles from Holland, MI)
- 23 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 23 days ago
Customer Service Delivery Driver Carvana - 3.3 Wyoming, MI Job Details $17 - $19 an hour 1 day ago Benefits Wellness program Employee stock purchase plan Loan repayment program Dental insurance...
In PersonCustomer Service Rep(01043) - 5164 Lake Michigan Drive, Suite A
- Domino's Pizza
- Allendale, MI (15 miles from Holland, MI)
- 24 days ago
- Allendale, MI (15 miles from Holland, MI)
- 24 days ago
Company Description Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! We offer schedules that work with you, not against you? That's...
In PersonCustomer Service Delivery Driver - 4 Day Work Week!
- Carvana
- Wyoming, MI (17 miles from Holland, MI)
- 27 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 27 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In Person- Mister Carwash
- Wyoming, MI (17 miles from Holland, MI)
- 28 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 28 days ago
Come work for us! We're currently seeking a Customer Service Advisor. WHAT YOU WILL DO: Work with an amazing team in a fun environment.Build trusting relationships with customers and recommend...
In Person- Rent-A-Center Inc.
- Wyoming, MI (17 miles from Holland, MI)
- 30+ days ago
- Wyoming, MI (17 miles from Holland, MI)
- 30+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour? Why should I apply in just a few clicks? Position Summary If you're looking for a...
In PersonAre you someone who enjoys staying productive, working in a fast-paced environment, and being part of a team that values consistency and strong execution? We're looking for dependable team members...
In PersonCustomer Service Delivery Advocate - 4 Day Work Week!
- Carvana
- Wyoming, MI (17 miles from Holland, MI)
- 30+ days ago
- Wyoming, MI (17 miles from Holland, MI)
- 30+ days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
In PersonDemographic Data for Holland, MI
Moving to Holland, MI? Find some basic demographic data about Holland, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Holland, MI
Highest Education Level
Customer Service Representatives in Holland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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