Customer Service Representative Jobs in Holland, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Grandville, MI (17 miles from Holland, MI)
- 8 hours ago
- Grandville, MI (17 miles from Holland, MI)
- 8 hours ago
Nice twice Resale Shoppe is looking for a part-time (10 hours per week) Cashier/Customer Service Clerk. The hours need are Wednesdays from 3pm - 7:30pm and every Saturday from 10am - 3:30pm. In...
Customer Service - Self Storage Manager
- Wyoming, MI (17 miles from Holland, MI)
- 2 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Pharmacy Customer Service Associate
- Grand Haven, MI (16 miles from Holland, MI)
- 3 days ago
- Grand Haven, MI (16 miles from Holland, MI)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Sales & Customer Service Associate
- Grandville, MI (17 miles from Holland, MI)
- 4 days ago
- Grandville, MI (17 miles from Holland, MI)
- 4 days ago
Overview Where Better Careers Begin! Massage Envy Grandville: 4530 Ivanrest Avenue Grandville, MI 49418 Do you have a passion for helping others? At the Massage Envy Grandville franchise, we...
Pharmacy Customer Service Assoc. Cert
- Byron Center, MI (19 miles from Holland, MI)
- 6 days ago
- Byron Center, MI (19 miles from Holland, MI)
- 6 days ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
- Byron Center, MI (19 miles from Holland, MI)
- 7 days ago
- Byron Center, MI (19 miles from Holland, MI)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Wyoming, MI (17 miles from Holland, MI)
- 9 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 9 days ago
Service Representatives are self-motivated and driven by a desire to exceed expectations....
Customer Service Associate - Temporary
- Wyoming, MI (17 miles from Holland, MI)
- 9 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 9 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Holland, MI (4 miles from Holland, MI)
- 10 days ago
- Holland, MI (4 miles from Holland, MI)
- 10 days ago
Req ID: 459015 Address: 9790 Adams St Holland, MI, 49424 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
Req ID: 459015 Address: 9790 Adams St Holland, MI, 49424 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
- Wyoming, MI (17 miles from Holland, MI)
- 11 days ago
- Wyoming, MI (17 miles from Holland, MI)
- 11 days ago
Customer Service Representive (part of Allegis Group) 3.8 3.8 out of 5 stars Wyoming, MI 49418 Role Summary: We are seeking enthusiastic Call Center Representatives to join our team. You will be...
Customer Service Representative
- Allegan, MI (21 miles from Holland, MI)
- 13 days ago
- Allegan, MI (21 miles from Holland, MI)
- 13 days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nations leading...
Customer Service Representative
- Coopersville, MI (21 miles from Holland, MI)
- 14 days ago
- Coopersville, MI (21 miles from Holland, MI)
- 14 days ago
Overview We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition....
Build Your Career as a Customer Service Representative in a Growing Company At ProMach, we’re looking for people who want to shine....
Customer Service Representative - Part-Time - 2nd Shift
- Holland, MI
- 16 days ago
- Holland, MI
- 16 days ago
Customer Service Representative - Part-Time - 2nd Shift What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strongputer...
Demographic Data for Holland, MI
Moving to Holland, MI? Find some basic demographic data about Holland, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Holland, MI
Highest Education Level
Customer Service Representatives in Holland, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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