Customer Service Representative Jobs in Haslett, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 47 Jobs

Customer Service Associate Part Time

  • Lansing, MI (9 miles from Haslett, MI)
  • 3 hours ago
  • Lansing, MI (9 miles from Haslett, MI)
  • 3 hours ago

Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...

Customer Service Representative - Employee Assistance Program (Tuesday-Saturday 10:00AM-6:30PM EST)

  • Lansing, MI (9 miles from Haslett, MI)
  • 7 hours ago
  • Lansing, MI (9 miles from Haslett, MI)
  • 7 hours ago

**Position Summary** CVS Aetna has an opportunity available for a full time Customer Service Representative in the Employee Assistance Program (EAP) team....

Customer Support Specialist, K12 Tutoring

  • Lansing, MI (9 miles from Haslett, MI)
  • 7 hours ago
  • Lansing, MI (9 miles from Haslett, MI)
  • 7 hours ago

nnThe Customer Support Specialist handles escalated technical and service issues from Level 1 support via phone, web, chat, and email. They assist customers - including parents, students, and...

Remote Work

CampusGuard Customer Advocate

  • Lansing, MI (9 miles from Haslett, MI)
  • 7 hours ago
  • Lansing, MI (9 miles from Haslett, MI)
  • 7 hours ago

CampusGuard, a Nelnet Company, provides information security services for campus-based organizations including higher education institutions, healthcare providers, city, county and state...

Customer Service Associate

  • Lansing, MI (9 miles from Haslett, MI)
  • 23 hours ago
  • Lansing, MI (9 miles from Haslett, MI)
  • 23 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Mason, MI (14 miles from Haslett, MI)
  • 1 day ago
  • Mason, MI (14 miles from Haslett, MI)
  • 1 day ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Palmetto GBA Customer Advocate 1

  • Lansing, MI (10 miles from Haslett, MI)
  • 1 day ago
  • Lansing, MI (10 miles from Haslett, MI)
  • 1 day ago

All are encouraged to apply! Join Peckham - WORK. GROW. ADVANCE. Peckham is a nonprofit vocational rehabilitation organization. We specialize in providing vocational rehabilitation and training...

Remote Customer Service Representative (Michigan residents)

  • Lansing, MI (9 miles from Haslett, MI)
  • 2 days ago
  • Lansing, MI (9 miles from Haslett, MI)
  • 2 days ago

About the Role** **_Location: Remote_** **__** **_Michigan residents_** In this remote Customer Service Representative position at Morley, youll be trained as an important liaison between car dealerships...

Remote Work

Work at Home Customer Service Advisor (Michigan residents)

  • Lansing, MI (9 miles from Haslett, MI)
  • 2 days ago
  • Lansing, MI (9 miles from Haslett, MI)
  • 2 days ago

About the Role** **_Role: Full time | Remote Michigan residents_** Looking for a work-from-home opportunity that will help you make the move from a job to a rewarding career? This role can provide...

Remote Work

Customer Service Representative

  • Lansing, MI (9 miles from Haslett, MI)
  • 2 days ago
  • Lansing, MI (9 miles from Haslett, MI)
  • 2 days ago

What We're Looking For: We are seeking a dynamic and organized Customer Service Representative to drive sales growth while ensuring efficient coordination of our craftsmen....

Pharmacy Customer Service Associate

  • Grand Ledge, MI (20 miles from Haslett, MI)
  • 3 days ago
  • Grand Ledge, MI (20 miles from Haslett, MI)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

CPC Customer Service Support

  • Lansing, MI (9 miles from Haslett, MI)
  • 5 days ago
  • Lansing, MI (9 miles from Haslett, MI)
  • 5 days ago

Datavant is a data platform company and the worlds leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right...

Customer Experience Representative- Lansing Airport

  • Lansing, MI (9 miles from Haslett, MI)
  • 6 days ago
  • Lansing, MI (9 miles from Haslett, MI)
  • 6 days ago

The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers....

Customer Support Representative

  • Lansing, MI (9 miles from Haslett, MI)
  • 7 days ago
  • Lansing, MI (9 miles from Haslett, MI)
  • 7 days ago

Customer Support Representative Call Center & Customer Service $ 16.50 / Hour location_on Lansing, Michigan work_outline Contract/Temporary favorite_border JOB ON CANDIDATE PORTAL COPY LINK link...

Byram Healthcare Customer Service Representative

  • Lansing, MI (9 miles from Haslett, MI)
  • 7 days ago
  • Lansing, MI (9 miles from Haslett, MI)
  • 7 days ago

center experience preferred KNOWLEDGE, SKILLS AND ABILIITES Excellent written and verbal communication skills Proficient with MS Office and the ability to navigate multiple platforms Ability to learn...

Demographic Data for Haslett, MI

Moving to Haslett, MI? Find some basic demographic data about Haslett, MI below.


Local
National
12,665
176
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Haslett, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Haslett, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Haslett, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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