Customer Service Representative Jobs in Harrison Township, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Detroit, MI (20 miles from Harrison Township, MI)
- 2 days ago
- Detroit, MI (20 miles from Harrison Township, MI)
- 2 days ago
Customer Service Representative Better Hearing Centers - NH Detroit, Michigan 2 days ago Quick Job type Full-time Quick Job description Customer Service Representative are responsible for interacting...
Customer Service Representative II
- Detroit, MI (20 miles from Harrison Township, MI)
- 2 days ago
- Detroit, MI (20 miles from Harrison Township, MI)
- 2 days ago
Customer Service Representative II CrossFire Group Detroit, MI, US 1 day ago Quick Job type Permanent Quick Job description Customer Service Representative II (Hybrid - Detroit, MI) Pay Rate : $19 /...
Retail Customer Service Associate
- Shelby Township, MI (11 miles from Harrison Township, MI)
- 2 days ago
- Shelby Township, MI (11 miles from Harrison Township, MI)
- 2 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Client Services Representative
- Warren, MI (9 miles from Harrison Township, MI)
- 2 days ago
- Warren, MI (9 miles from Harrison Township, MI)
- 2 days ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
Customer Service Representative - Patient Registration
- Madison Heights, MI (15 miles from Harrison Township, MI)
- 2 days ago
- Madison Heights, MI (15 miles from Harrison Township, MI)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Client Services Representative
- Detroit, MI (20 miles from Harrison Township, MI)
- 2 days ago
- Detroit, MI (20 miles from Harrison Township, MI)
- 2 days ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
Client Services Representative
- Sterling Heights, MI (12 miles from Harrison Township, MI)
- 2 days ago
- Sterling Heights, MI (12 miles from Harrison Township, MI)
- 2 days ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
- Detroit, MI (20 miles from Harrison Township, MI)
- 3 days ago
- Detroit, MI (20 miles from Harrison Township, MI)
- 3 days ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Pharmacy Customer Service Associate
- New Baltimore, MI (6 miles from Harrison Township, MI)
- 3 days ago
- New Baltimore, MI (6 miles from Harrison Township, MI)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (Banking Specialist)
- Highland Park, MI (18 miles from Harrison Township, MI)
- 3 days ago
- Highland Park, MI (18 miles from Harrison Township, MI)
- 3 days ago
OVERVIEW Job description Qualfon is hiring Deposit Services Specialists to field inbound communication from our client's members regarding their Banking needs. The focus of this position is to...
Customer Service Representative
- Hazel Park, MI (16 miles from Harrison Township, MI)
- 4 days ago
- Hazel Park, MI (16 miles from Harrison Township, MI)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Detroit, MI (20 miles from Harrison Township, MI)
- 4 days ago
- Detroit, MI (20 miles from Harrison Township, MI)
- 4 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Chesterfield, MI (6 miles from Harrison Township, MI)
- 4 days ago
- Chesterfield, MI (6 miles from Harrison Township, MI)
- 4 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
Customer Service Representative (On-Site 2nd Shift)
- Birmingham, MI (20 miles from Harrison Township, MI)
- 4 days ago
- Birmingham, MI (20 miles from Harrison Township, MI)
- 4 days ago
External Job Title: Customer Service Representative (On-Site) External Job Description: Position Location: Troy, MI (On-Site) Position Compensation: $20 New Hire Training: New hires must be available...
Customer Service Representative - Finance
- Ferndale, MI (18 miles from Harrison Township, MI)
- 4 days ago
- Ferndale, MI (18 miles from Harrison Township, MI)
- 4 days ago
GENERAL STATEMENT OF DUTIES The CSR I Position at the City of Ferndale serves as the initial point of contact on the phone or in person for residents, businesses, and visitors seeking information,...
Demographic Data for Harrison Township, MI
Moving to Harrison Township, MI? Find some basic demographic data about Harrison Township, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Harrison Township, MI
Highest Education Level
Customer Service Representatives in Harrison Township, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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