Customer Service Representative Jobs in Hamilton, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- HermanMiller
- Zeeland, MI (12 miles from Hamilton, MI)
- 2 days ago
- HermanMiller
- Zeeland, MI (12 miles from Hamilton, MI)
- 2 days ago
Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger...
- Caledonia, MI (23 miles from Hamilton, MI)
- 7 hours ago
- Caledonia, MI (23 miles from Hamilton, MI)
- 7 hours ago
We are Farmers! We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in...
Customer Service Representative
- Grand Junction, MI (20 miles from Hamilton, MI)
- 9 hours ago
- Grand Junction, MI (20 miles from Hamilton, MI)
- 9 hours ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Hudsonville, MI (12 miles from Hamilton, MI)
- 9 hours ago
- Hudsonville, MI (12 miles from Hamilton, MI)
- 9 hours ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
Branch Customer Service Rep - Grand Rapids/Kentwood, MI
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 1 day ago
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 1 day ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
- Grandville, MI (17 miles from Hamilton, MI)
- 1 day ago
- Grandville, MI (17 miles from Hamilton, MI)
- 1 day ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Branch Customer Service Rep - Grand Rapids/Kentwood, MI
- Kentwood, MI (22 miles from Hamilton, MI)
- 1 day ago
- Kentwood, MI (22 miles from Hamilton, MI)
- 1 day ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Eyewear Customer Service/Sales Advisor
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 3 days ago
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 3 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Pharmacy Customer Service Associate
- Wyoming, MI (17 miles from Hamilton, MI)
- 5 days ago
- Wyoming, MI (17 miles from Hamilton, MI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 5 days ago
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 5 days ago
Customer Service Representative Management Business Solutions, Inc....
- Kentwood, MI (22 miles from Hamilton, MI)
- 5 days ago
- Kentwood, MI (22 miles from Hamilton, MI)
- 5 days ago
The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services...
Customer Service Representative
- Allegan, MI (12 miles from Hamilton, MI)
- 7 days ago
- Allegan, MI (12 miles from Hamilton, MI)
- 7 days ago
Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...
Customer Service Engineer - Night Shift Technical Support
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 11 days ago
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 11 days ago
Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating...
Customer Service Rep(01261) - 1335 Lake Dr SE
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 13 days ago
- Grand Rapids, MI (24 miles from Hamilton, MI)
- 13 days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Represenative
- Kentwood, MI (22 miles from Hamilton, MI)
- 14 days ago
- Kentwood, MI (22 miles from Hamilton, MI)
- 14 days ago
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Demographic Data for Hamilton, MI
Moving to Hamilton, MI? Find some basic demographic data about Hamilton, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Hamilton, MI
Highest Education Level
Customer Service Representatives in Hamilton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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