Customer Service Representative Jobs in Hamilton, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 73 Jobs
HermanMiller

Customer Experience Representative

  • HermanMiller
  • Zeeland, MI (12 miles from Hamilton, MI)
  • 2 days ago
  • HermanMiller
  • Zeeland, MI (12 miles from Hamilton, MI)
  • 2 days ago

Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger...

Customer Care Representative

  • Caledonia, MI (23 miles from Hamilton, MI)
  • 7 hours ago
  • Caledonia, MI (23 miles from Hamilton, MI)
  • 7 hours ago

We are Farmers! We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in...

Customer Service Representative

  • Grand Junction, MI (20 miles from Hamilton, MI)
  • 9 hours ago
  • Grand Junction, MI (20 miles from Hamilton, MI)
  • 9 hours ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Lead, Customer Service

  • Hudsonville, MI (12 miles from Hamilton, MI)
  • 9 hours ago
  • Hudsonville, MI (12 miles from Hamilton, MI)
  • 9 hours ago

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...

Branch Customer Service Rep - Grand Rapids/Kentwood, MI

  • Grand Rapids, MI (24 miles from Hamilton, MI)
  • 1 day ago
  • Grand Rapids, MI (24 miles from Hamilton, MI)
  • 1 day ago

A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...

Customer Service Specialist

  • Grandville, MI (17 miles from Hamilton, MI)
  • 1 day ago
  • Grandville, MI (17 miles from Hamilton, MI)
  • 1 day ago

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Branch Customer Service Rep - Grand Rapids/Kentwood, MI

  • Kentwood, MI (22 miles from Hamilton, MI)
  • 1 day ago
  • Kentwood, MI (22 miles from Hamilton, MI)
  • 1 day ago

A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...

Eyewear Customer Service/Sales Advisor

  • Grand Rapids, MI (24 miles from Hamilton, MI)
  • 3 days ago
  • Grand Rapids, MI (24 miles from Hamilton, MI)
  • 3 days ago

About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...

Pharmacy Customer Service Associate

  • Wyoming, MI (17 miles from Hamilton, MI)
  • 5 days ago
  • Wyoming, MI (17 miles from Hamilton, MI)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Grand Rapids, MI (24 miles from Hamilton, MI)
  • 5 days ago
  • Grand Rapids, MI (24 miles from Hamilton, MI)
  • 5 days ago

Customer Service Representative Management Business Solutions, Inc....

Customer Service Specialist

  • Kentwood, MI (22 miles from Hamilton, MI)
  • 5 days ago
  • Kentwood, MI (22 miles from Hamilton, MI)
  • 5 days ago

The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services...

Customer Service Representative

  • Allegan, MI (12 miles from Hamilton, MI)
  • 7 days ago
  • Allegan, MI (12 miles from Hamilton, MI)
  • 7 days ago

Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...

Customer Service Engineer - Night Shift Technical Support

  • Grand Rapids, MI (24 miles from Hamilton, MI)
  • 11 days ago
  • Grand Rapids, MI (24 miles from Hamilton, MI)
  • 11 days ago

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating...

Customer Service Rep(01261) - 1335 Lake Dr SE

  • Grand Rapids, MI (24 miles from Hamilton, MI)
  • 13 days ago
  • Grand Rapids, MI (24 miles from Hamilton, MI)
  • 13 days ago

Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...

Customer Service Represenative

  • Kentwood, MI (22 miles from Hamilton, MI)
  • 14 days ago
  • Kentwood, MI (22 miles from Hamilton, MI)
  • 14 days ago

Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...

Demographic Data for Hamilton, MI

Moving to Hamilton, MI? Find some basic demographic data about Hamilton, MI below.


Local
National
8,720
181
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Hamilton, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hamilton, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hamilton, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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