Customer Service Representative Jobs in Grandville, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Grand Rapids, MI (6 miles from Grandville, MI)
- 12 hours ago
- Grand Rapids, MI (6 miles from Grandville, MI)
- 12 hours ago
Customer Service Representative Needed!...
Customer Service Representative Needed!...
Customer Service Representative
- Grand Rapids, MI (8 miles from Grandville, MI)
- 12 hours ago
- Grand Rapids, MI (8 miles from Grandville, MI)
- 12 hours ago
Customer Service Representative Needed!...
Customer Service Representative
- Jenison, MI (3 miles from Grandville, MI)
- 12 hours ago
- Jenison, MI (3 miles from Grandville, MI)
- 12 hours ago
Customer Service Representative Needed!...
Customer Service Rep I -KLASC (Grand Rapids) C-S-R
- Grand Rapids, MI (8 miles from Grandville, MI)
- 22 hours ago
- Grand Rapids, MI (8 miles from Grandville, MI)
- 22 hours ago
Customer Service Rep I Full-time Shift: 8:00 am to 8:00 pm (Shift bidding process based on seniority) Grand Rapids, MI Assessment required- Customer Service Rep Blue Cross Blue Shield of Michigan...
Store Customer Service Specialist
- Comstock Park, MI (14 miles from Grandville, MI)
- 1 day ago
- Comstock Park, MI (14 miles from Grandville, MI)
- 1 day ago
The individual selected for this role will be expected to work at stores within a 15 mile radius of Store #1760, located at: 3850 Alpine Ave NW Comstock Park MI, 49321. This position is essential...
- Grand Haven, MI (19 miles from Grandville, MI)
- 2 days ago
- Grand Haven, MI (19 miles from Grandville, MI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Kent City, MI (24 miles from Grandville, MI)
- 2 days ago
- Kent City, MI (24 miles from Grandville, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Shelbyville, MI (22 miles from Grandville, MI)
- 2 days ago
- Shelbyville, MI (22 miles from Grandville, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Coopersville, MI (15 miles from Grandville, MI)
- 2 days ago
- Coopersville, MI (15 miles from Grandville, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Wayland, MI (15 miles from Grandville, MI)
- 2 days ago
- Wayland, MI (15 miles from Grandville, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Dorr, MI (11 miles from Grandville, MI)
- 2 days ago
- Dorr, MI (11 miles from Grandville, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Customer Service Representative
- Walker, MI (11 miles from Grandville, MI)
- 3 days ago
- Walker, MI (11 miles from Grandville, MI)
- 3 days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Pharmacy Customer Service Associate
- Kentwood, MI (7 miles from Grandville, MI)
- 4 days ago
- Kentwood, MI (7 miles from Grandville, MI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service(Sales) Amy And Chucks Tire
- Kentwood, MI (7 miles from Grandville, MI)
- 4 days ago
- Kentwood, MI (7 miles from Grandville, MI)
- 4 days ago
CUSTOMER SERVICE(SALES) AMY AND CHUCK'S TIRE (KENTWOOD) Amy & Chuck's Tire image 1 of 1 5322 Division Ave compensation: $20 PER HOUR PLUS BENEFITS AFTER 90 DAYS employment type: experience level:...
Demographic Data for Grandville, MI
Moving to Grandville, MI? Find some basic demographic data about Grandville, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Grandville, MI
Highest Education Level
Customer Service Representatives in Grandville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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