Customer Service Representative Jobs in Grand Haven, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- HermanMiller
- Zeeland, MI (13 miles from Grand Haven, MI)
- 5 days ago
- HermanMiller
- Zeeland, MI (13 miles from Grand Haven, MI)
- 5 days ago
Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger...
PartTime Customer Service Associate Pro Weekend
- Grand Rapids, MI (23 miles from Grand Haven, MI)
- 11 hours ago
- Grand Rapids, MI (23 miles from Grand Haven, MI)
- 11 hours ago
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in...
Customer Service Representative - Work From Home
- Holland, MI (16 miles from Grand Haven, MI)
- 16 hours ago
- Holland, MI (16 miles from Grand Haven, MI)
- 16 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative - UniFirst
- Grand Rapids, MI (23 miles from Grand Haven, MI)
- 1 day ago
- Grand Rapids, MI (23 miles from Grand Haven, MI)
- 1 day ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
- Georgetown Township, MI (15 miles from Grand Haven, MI)
- 1 day ago
- Georgetown Township, MI (15 miles from Grand Haven, MI)
- 1 day ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
- Grandville, MI (19 miles from Grand Haven, MI)
- 1 day ago
- Grandville, MI (19 miles from Grand Haven, MI)
- 1 day ago
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...
Client Services Representative
- Grand Rapids, MI (23 miles from Grand Haven, MI)
- 2 days ago
- Grand Rapids, MI (23 miles from Grand Haven, MI)
- 2 days ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
Customer Service Representative
- Norton Shores, MI (13 miles from Grand Haven, MI)
- 3 days ago
- Norton Shores, MI (13 miles from Grand Haven, MI)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Hudsonville, MI (16 miles from Grand Haven, MI)
- 3 days ago
- Hudsonville, MI (16 miles from Grand Haven, MI)
- 3 days ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
Branch Customer Service Rep - Grand Rapids/Kentwood, MI
- Grand Rapids, MI (23 miles from Grand Haven, MI)
- 3 days ago
- Grand Rapids, MI (23 miles from Grand Haven, MI)
- 3 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
- Grandville, MI (19 miles from Grand Haven, MI)
- 3 days ago
- Grandville, MI (19 miles from Grand Haven, MI)
- 3 days ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Customer Service Representative
- Comstock Park, MI (22 miles from Grand Haven, MI)
- 5 days ago
- Comstock Park, MI (22 miles from Grand Haven, MI)
- 5 days ago
Service Representative....
Eyewear Customer Service/Sales Advisor
- Grand Rapids, MI (23 miles from Grand Haven, MI)
- 6 days ago
- Grand Rapids, MI (23 miles from Grand Haven, MI)
- 6 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Pharmacy Customer Service Associate
- Wyoming, MI (19 miles from Grand Haven, MI)
- 7 days ago
- Wyoming, MI (19 miles from Grand Haven, MI)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate Part Time 3rd Shift
- Comstock Park, MI (22 miles from Grand Haven, MI)
- 9 days ago
- Comstock Park, MI (22 miles from Grand Haven, MI)
- 9 days ago
Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...
Demographic Data for Grand Haven, MI
Moving to Grand Haven, MI? Find some basic demographic data about Grand Haven, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Grand Haven, MI
Highest Education Level
Customer Service Representatives in Grand Haven, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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