Customer Service Representative Jobs in Freeport, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
PartTime Customer Service Associate Pro Weekend
- Grand Rapids, MI (23 miles from Freeport, MI)
- 1 day ago
- Grand Rapids, MI (23 miles from Freeport, MI)
- 1 day ago
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in...
Customer Service Representative - UniFirst
- Grand Rapids, MI (23 miles from Freeport, MI)
- 1 day ago
- Grand Rapids, MI (23 miles from Freeport, MI)
- 1 day ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
Customer Service Rep(01053) - 6159 Kalamazoo Ave SE Ste A
- Kentwood, MI (18 miles from Freeport, MI)
- 2 days ago
- Kentwood, MI (18 miles from Freeport, MI)
- 2 days ago
Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a friendly, energetic, and customer-focused...
Customer Service & E-Commerce Supervisor - Part Time
- Kentwood, MI (18 miles from Freeport, MI)
- 2 days ago
- Kentwood, MI (18 miles from Freeport, MI)
- 2 days ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Client Services Representative
- Grand Rapids, MI (23 miles from Freeport, MI)
- 2 days ago
- Grand Rapids, MI (23 miles from Freeport, MI)
- 2 days ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
- Caledonia, MI (13 miles from Freeport, MI)
- 3 days ago
- Caledonia, MI (13 miles from Freeport, MI)
- 3 days ago
We are Farmers! We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in...
Customer Service Representative
- Hastings, MI (9 miles from Freeport, MI)
- 4 days ago
- Hastings, MI (9 miles from Freeport, MI)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Branch Customer Service Rep - Grand Rapids/Kentwood, MI
- Grand Rapids, MI (23 miles from Freeport, MI)
- 4 days ago
- Grand Rapids, MI (23 miles from Freeport, MI)
- 4 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Eyewear Customer Service/Sales Advisor
- Grand Rapids, MI (23 miles from Freeport, MI)
- 7 days ago
- Grand Rapids, MI (23 miles from Freeport, MI)
- 7 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
- Kentwood, MI (18 miles from Freeport, MI)
- 9 days ago
- Kentwood, MI (18 miles from Freeport, MI)
- 9 days ago
The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services...
Registered Client Service Associate
- Ada, MI (16 miles from Freeport, MI)
- 9 days ago
- Ada, MI (16 miles from Freeport, MI)
- 9 days ago
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with...
Inside Sales Customer Service Representative
- Hastings, MI (9 miles from Freeport, MI)
- 11 days ago
- Hastings, MI (9 miles from Freeport, MI)
- 11 days ago
Inside Sales Customer Service Representative is responsible for a portfolio of customers to target for remote sales development calls and provide an optimum experience....
Customer Service Engineer - Night Shift Technical Support
- Grand Rapids, MI (23 miles from Freeport, MI)
- 15 days ago
- Grand Rapids, MI (23 miles from Freeport, MI)
- 15 days ago
Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating...
Customer Service Rep(01242) - 6539 28th St
- Grand Rapids, MI (23 miles from Freeport, MI)
- 17 days ago
- Grand Rapids, MI (23 miles from Freeport, MI)
- 17 days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Part Time Customer Service Associate
- Grand Rapids, MI (23 miles from Freeport, MI)
- 18 days ago
- Grand Rapids, MI (23 miles from Freeport, MI)
- 18 days ago
The Part Time Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...
Demographic Data for Freeport, MI
Moving to Freeport, MI? Find some basic demographic data about Freeport, MI below.
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Salary for Customer Service Representative Jobs in Freeport, MI
Highest Education Level
Customer Service Representatives in Freeport, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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