Customer Service Representative Jobs in Fraser, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Fully Remote - Bilingual Client Services Representative
- Detroit, MI (14 miles from Fraser, MI)
- 5 hours ago
- Detroit, MI (14 miles from Fraser, MI)
- 5 hours ago
Show more Last updated: 22 days ago Remote Bilingual Customer Service Representative Mass Markets OK, US Remote Full-time MCI is a leading Business Process Outsourcing (BPO) company that specializes...
Remote WorkCustomer Service Representative
- Clinton Township, MI (2 miles from Fraser, MI)
- 5 hours ago
- Clinton Township, MI (2 miles from Fraser, MI)
- 5 hours ago
As a Family Dollar Customer Service Representative......
Remote Work- Birmingham, MI (13 miles from Fraser, MI)
- 20 hours ago
- Birmingham, MI (13 miles from Fraser, MI)
- 20 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Associate
- Utica, MI (9 miles from Fraser, MI)
- 21 hours ago
- Utica, MI (9 miles from Fraser, MI)
- 21 hours ago
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time Seasonal
- West Bloomfield, MI (21 miles from Fraser, MI)
- 2 days ago
- West Bloomfield, MI (21 miles from Fraser, MI)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative
- Detroit, MI (14 miles from Fraser, MI)
- 3 days ago
- Detroit, MI (14 miles from Fraser, MI)
- 3 days ago
Customer Service Representative Better Hearing Centers - NH Detroit, Michigan 2 days ago Quick Job type Full-time Quick Job description Customer Service Representative are responsible for interacting...
- Orion, MI (20 miles from Fraser, MI)
- 3 days ago
- Orion, MI (20 miles from Fraser, MI)
- 3 days ago
Store - DET-ORION TOWNSHIP, MI Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout...
Customer Service Representative II
- Detroit, MI (14 miles from Fraser, MI)
- 3 days ago
- Detroit, MI (14 miles from Fraser, MI)
- 3 days ago
Customer Service Representative II CrossFire Group Detroit, MI, US 1 day ago Quick Job type Permanent Quick Job description Customer Service Representative II (Hybrid - Detroit, MI) Pay Rate : $19 /...
Retail Customer Service Associate
- Shelby Township, MI (9 miles from Fraser, MI)
- 3 days ago
- Shelby Township, MI (9 miles from Fraser, MI)
- 3 days ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Client Services Representative
- Warren, MI (2 miles from Fraser, MI)
- 3 days ago
- Warren, MI (2 miles from Fraser, MI)
- 3 days ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
Customer Service - Self Storage Manager
- Allen Park, MI (23 miles from Fraser, MI)
- 3 days ago
- Allen Park, MI (23 miles from Fraser, MI)
- 3 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Fundamentals JOB Training Program
- Detroit, MI (14 miles from Fraser, MI)
- 3 days ago
- Detroit, MI (14 miles from Fraser, MI)
- 3 days ago
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and...
Customer Service Representative - Patient Registration
- Madison Heights, MI (8 miles from Fraser, MI)
- 3 days ago
- Madison Heights, MI (8 miles from Fraser, MI)
- 3 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pharmacy Customer Service Associate
- West Bloomfield, MI (21 miles from Fraser, MI)
- 3 days ago
- West Bloomfield, MI (21 miles from Fraser, MI)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Services Representative
- Detroit, MI (14 miles from Fraser, MI)
- 3 days ago
- Detroit, MI (14 miles from Fraser, MI)
- 3 days ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
Demographic Data for Fraser, MI
Moving to Fraser, MI? Find some basic demographic data about Fraser, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fraser, MI
Highest Education Level
Customer Service Representatives in Fraser, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Spanish
- Inventory Management
- English
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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