Customer Service Representative Jobs in Frankenmuth, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Self Storage Manager
- Flint, MI (23 miles from Frankenmuth, MI)
- 2 days ago
- Flint, MI (23 miles from Frankenmuth, MI)
- 2 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Genesee, MI (17 miles from Frankenmuth, MI)
- 2 days ago
- Genesee, MI (17 miles from Frankenmuth, MI)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Medical Screener - Reception Technician (Customer Service)
- Saginaw, MI (10 miles from Frankenmuth, MI)
- 4 days ago
- Saginaw, MI (10 miles from Frankenmuth, MI)
- 4 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
- Saginaw, MI (10 miles from Frankenmuth, MI)
- 4 days ago
- Saginaw, MI (10 miles from Frankenmuth, MI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Flint, MI (23 miles from Frankenmuth, MI)
- 4 days ago
- Flint, MI (23 miles from Frankenmuth, MI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Donor Support Technician
- Flint, MI (23 miles from Frankenmuth, MI)
- 4 days ago
- Flint, MI (23 miles from Frankenmuth, MI)
- 4 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Representative
- Flint, MI (23 miles from Frankenmuth, MI)
- 4 days ago
- Flint, MI (23 miles from Frankenmuth, MI)
- 4 days ago
... Taylor Drive, Flint, Michigan 48507 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to play...
Customer Service Rep(01196) - 4041 Euclid Avenue
- Bay City, MI (20 miles from Frankenmuth, MI)
- 5 days ago
- Bay City, MI (20 miles from Frankenmuth, MI)
- 5 days ago
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
Customer Service Rep(01219) - 3520 W Vienna Rd
- Clio, MI (12 miles from Frankenmuth, MI)
- 5 days ago
- Clio, MI (12 miles from Frankenmuth, MI)
- 5 days ago
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
- Bay City, MI (20 miles from Frankenmuth, MI)
- 11 days ago
- Bay City, MI (20 miles from Frankenmuth, MI)
- 11 days ago
We are looking for Customer Service Representatives to support inbound calls and walk up customer inquiries at Bay City, MI toll booths....
Retail Customer Service Specialist
- Saginaw, MI (10 miles from Frankenmuth, MI)
- 15 days ago
- Saginaw, MI (10 miles from Frankenmuth, MI)
- 15 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
- Flint, MI (23 miles from Frankenmuth, MI)
- 18 days ago
- Flint, MI (23 miles from Frankenmuth, MI)
- 18 days ago
Job Type Full-time Description Job Title: Member Service Representative Reports to: Branch Manager Hours per Week: 38 Hourly Position Pay: $18-$20 Company Summary: Welcome to Financial Plus Credit...
- Bay City, MI (20 miles from Frankenmuth, MI)
- 23 days ago
- Bay City, MI (20 miles from Frankenmuth, MI)
- 23 days ago
Overview Ranked among Forbes Best Employers in America 2017, Ferrellgas knows dedicated superior service starts with supported employees. Do you want to work in an environment where the word...
Airport Agent - Ramp and Customer Service
- Flint, MI (23 miles from Frankenmuth, MI)
- 24 days ago
- Flint, MI (23 miles from Frankenmuth, MI)
- 24 days ago
Overview Come and work for Envoy Air, an American Airlines Group Company, at FNT and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...
Customer Service Delivery Advocate
- Flint, MI (23 miles from Frankenmuth, MI)
- 25 days ago
- Flint, MI (23 miles from Frankenmuth, MI)
- 25 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Demographic Data for Frankenmuth, MI
Moving to Frankenmuth, MI? Find some basic demographic data about Frankenmuth, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Frankenmuth, MI
Highest Education Level
Customer Service Representatives in Frankenmuth, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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