Customer Service Representative Jobs in Fenton, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Flint, MI (16 miles from Fenton, MI)
- 3 hours ago
- Flint, MI (16 miles from Fenton, MI)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Self Storage Manager
- Clarkston, MI (17 miles from Fenton, MI)
- 12 hours ago
- Clarkston, MI (17 miles from Fenton, MI)
- 12 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Flint, MI (13 miles from Fenton, MI)
- 19 hours ago
- Flint, MI (13 miles from Fenton, MI)
- 19 hours ago
... Taylor Drive, Flint, Michigan 48507 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to play...
Pharmacy Customer Service Associate
- South Lyon, MI (23 miles from Fenton, MI)
- 19 hours ago
- South Lyon, MI (23 miles from Fenton, MI)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- South Lyon, MI (23 miles from Fenton, MI)
- 19 hours ago
- South Lyon, MI (23 miles from Fenton, MI)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Donor Support Technician
- Flint, MI (16 miles from Fenton, MI)
- 19 hours ago
- Flint, MI (16 miles from Fenton, MI)
- 19 hours ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Representative - Patient Registration
- Novi, MI (23 miles from Fenton, MI)
- 4 days ago
- Novi, MI (23 miles from Fenton, MI)
- 4 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
- Novi, MI (23 miles from Fenton, MI)
- 4 days ago
- Novi, MI (23 miles from Fenton, MI)
- 4 days ago
Overall Function of a Retail Customer Service Representative (Cashier): Customer Service Representatives champion the PGA TOUR Superstore 'Customer First' philosophy by providing a great checkout experience...
Customer Service Specialist Job Poster : Jobs Skills:Customer Service | Location: Fenton, Michigan, United States Of America Views:3 Customer Service Representative provides maximum customer satisfaction...
Medical Screener - Reception Technician (Customer Service)
- Pontiac, MI (24 miles from Fenton, MI)
- 5 days ago
- Pontiac, MI (24 miles from Fenton, MI)
- 5 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Customer Service Representative
- Howell, MI (15 miles from Fenton, MI)
- 7 days ago
- Howell, MI (15 miles from Fenton, MI)
- 7 days ago
Job Type Full-time Description WANTED: A Problem-Solving People Person! You love a daily CHALLENGE. You love to SOLVE PUZZLES and PROBLEMS. You love doing things the RIGHT way. you love PEOPLE,...
Customer Service Representative
- Howell, MI (15 miles from Fenton, MI)
- 10 days ago
- Howell, MI (15 miles from Fenton, MI)
- 10 days ago
Randstad in partnership with The Hanover Insurance Group are actively seeking multiple Rating Specialists to join their Commercial Lines Service Operations team on a temp to hire basis. The...
Customer Service - Whole Foods
- West Bloomfield, MI (24 miles from Fenton, MI)
- 13 days ago
- West Bloomfield, MI (24 miles from Fenton, MI)
- 13 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
- Flint, MI (16 miles from Fenton, MI)
- 14 days ago
- Flint, MI (16 miles from Fenton, MI)
- 14 days ago
Job Type Full-time Description Job Title: Member Service Representative Reports to: Branch Manager Hours per Week: 38 Hourly Position Pay: $18-$20 Company Summary: Welcome to Financial Plus Credit...
Part time office/customer service
- Waterford Township, MI (18 miles from Fenton, MI)
- 16 days ago
- Waterford Township, MI (18 miles from Fenton, MI)
- 16 days ago
Driving school in Waterford looking for part time (late afternoons preferred) office support for record keepimg, administrative and customer service functions.
Demographic Data for Fenton, MI
Moving to Fenton, MI? Find some basic demographic data about Fenton, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fenton, MI
Highest Education Level
Customer Service Representatives in Fenton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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