Customer Service Representative Jobs in Fenton, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Flint, MI (16 miles from Fenton, MI)
- 2 days ago
- Flint, MI (16 miles from Fenton, MI)
- 2 days ago
Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....
Customer Service Representative
- Novi, MI (23 miles from Fenton, MI)
- 4 days ago
- Novi, MI (23 miles from Fenton, MI)
- 4 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
Customer Service Representative
- Novi, MI (23 miles from Fenton, MI)
- 6 days ago
- Novi, MI (23 miles from Fenton, MI)
- 6 days ago
As our Customer Service Representative, you'll work to help our patients check into the hospital....
Medical Screener - Reception Technician (Customer Service)
- Flint, MI (16 miles from Fenton, MI)
- 7 days ago
- Flint, MI (16 miles from Fenton, MI)
- 7 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
- Waterford, MI (19 miles from Fenton, MI)
- 7 days ago
- Waterford, MI (19 miles from Fenton, MI)
- 7 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Blood Collection Staff/Customer Service - Driver
- Novi, MI (23 miles from Fenton, MI)
- 7 days ago
- Novi, MI (23 miles from Fenton, MI)
- 7 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Pharmacy Customer Service Associate
- Clarkston, MI (17 miles from Fenton, MI)
- 8 days ago
- Clarkston, MI (17 miles from Fenton, MI)
- 8 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service, Claims Analyst
- Auburn Hills, MI (24 miles from Fenton, MI)
- 8 days ago
- Auburn Hills, MI (24 miles from Fenton, MI)
- 8 days ago
Global Claims Analyst (Hybrid) Job Description The Global Claims Analyst is responsible for claims billing, filing, and follow-up. The role focuses on achieving daily objectives and delivering...
Customer Service Representative
- Novi, MI (23 miles from Fenton, MI)
- 9 days ago
- Novi, MI (23 miles from Fenton, MI)
- 9 days ago
We are looking to add Customer Service Representatives to our team at Paw Prints Inn! CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....
Summer Temp - Branch Customer Service Representative
- Brighton, MI (13 miles from Fenton, MI)
- 9 days ago
- Brighton, MI (13 miles from Fenton, MI)
- 9 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service - Whole Foods
- West Bloomfield, MI (24 miles from Fenton, MI)
- 10 days ago
- West Bloomfield, MI (24 miles from Fenton, MI)
- 10 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Delivery Advocate
- Flint, MI (16 miles from Fenton, MI)
- 11 days ago
- Flint, MI (16 miles from Fenton, MI)
- 11 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Customer Service Representative - IDDM
- Grand Blanc, MI (11 miles from Fenton, MI)
- 12 days ago
- Grand Blanc, MI (11 miles from Fenton, MI)
- 12 days ago
Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We...
Customer Service - Self Storage Manager
- Waterford, MI (19 miles from Fenton, MI)
- 12 days ago
- Waterford, MI (19 miles from Fenton, MI)
- 12 days ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
Client Service Representative, National Accounts
- Novi, MI (23 miles from Fenton, MI)
- 13 days ago
- Novi, MI (23 miles from Fenton, MI)
- 13 days ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
Demographic Data for Fenton, MI
Moving to Fenton, MI? Find some basic demographic data about Fenton, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Fenton, MI
Highest Education Level
Customer Service Representatives in Fenton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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