Customer Service Representative Jobs in Fenton, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service - Self Storage Manager
- Public Storage
- Walled Lake, MI (20 miles from Fenton, MI)
- 6 hours ago
- Walled Lake, MI (20 miles from Fenton, MI)
- 6 hours ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
In Person- Home Depot
- Flint, MI (16 miles from Fenton, MI)
- 1 day ago
- Flint, MI (16 miles from Fenton, MI)
- 1 day ago
Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and...
In Person- VCA Animal Hospitals
- White Lake, MI (13 miles from Fenton, MI)
- 2 days ago
- White Lake, MI (13 miles from Fenton, MI)
- 2 days ago
VCA White Lake Animal Hospital is looking to add a Client Service Representative to our team. The ideal candidate should understand the importance of strong work ethics, dependability, teamwork,...
In PersonCustomer Service Representative
- PTSolutions
- Novi, MI (23 miles from Fenton, MI)
- 2 days ago
- Novi, MI (23 miles from Fenton, MI)
- 2 days ago
At PTSolutions, we are looking to add to our growing team of Customer Service Representatives....
In PersonClient Services Representative
- Bank of Ann Arbor
- Howell, MI (15 miles from Fenton, MI)
- 2 days ago
- Howell, MI (15 miles from Fenton, MI)
- 2 days ago
Job Type Full-time Description The Customer Service Representative serves as a primary point of contact for bank customers, providing exceptional service through phone and email communications....
In Person- Orkin
- New Hudson, MI (19 miles from Fenton, MI)
- 3 days ago
- New Hudson, MI (19 miles from Fenton, MI)
- 3 days ago
If Youre Great at Helping People, Weve Got the Career for You Are you a natural communicator who enjoys solving problems and creating great customer experiences? At Orkin, well turn your people...
In PersonOptical Lab Customer Service Representative Tier II
- ABB OPTICAL Group
- Auburn Hills, MI (24 miles from Fenton, MI)
- 4 days ago
- Auburn Hills, MI (24 miles from Fenton, MI)
- 4 days ago
Service Representative provides elevated support to our Lab customers....
In PersonBilingual Multi-Location Customer Service Specialist (Spanish)
- Sherwin Williams
- Clarkston, MI (17 miles from Fenton, MI)
- 5 days ago
- Clarkston, MI (17 miles from Fenton, MI)
- 5 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Rep (01054) 10531 Highland Rd
- Domino's Pizza
- White Lake, MI (13 miles from Fenton, MI)
- 8 days ago
- White Lake, MI (13 miles from Fenton, MI)
- 8 days ago
You'll find our Customer Service Representative jobs offer you more....
In PersonCustomer Service Rep (01065) 4048 Grange Hall Rd Suite E
- Domino's Pizza
- Holly, MI (8 miles from Fenton, MI)
- 8 days ago
- Holly, MI (8 miles from Fenton, MI)
- 8 days ago
You'll find our Customer Service Representative jobs offer you more....
In PersonBilingual Customer Service Specialist (Spanish)
- Sherwin Williams
- West Bloomfield, MI (24 miles from Fenton, MI)
- 8 days ago
- West Bloomfield, MI (24 miles from Fenton, MI)
- 8 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
In PersonCustomer Service Rep (01074) 913 N Leroy St
- Domino's Pizza
- Fenton, MI
- 9 days ago
- Fenton, MI
- 9 days ago
You'll find our Customer Service Representative jobs offer you more....
In PersonCustomer Service Rep (01070) 825 S State Rd.
- Domino's Pizza
- Davison, MI (21 miles from Fenton, MI)
- 9 days ago
- Davison, MI (21 miles from Fenton, MI)
- 9 days ago
You'll find our Customer Service Representative jobs offer you more....
In PersonCustomer Service Rep (01097) 130 Perry Rd
- Domino's Pizza
- Grand Blanc, MI (11 miles from Fenton, MI)
- 9 days ago
- Grand Blanc, MI (11 miles from Fenton, MI)
- 9 days ago
You'll find our Customer Service Representative jobs offer you more....
In Person- United Wholesale Mortgage
- MI Metro, MI (24 miles from Fenton, MI)
- 12 days ago
- MI Metro, MI (24 miles from Fenton, MI)
- 12 days ago
Want to turn your customer service expertise into a rewarding career with unlimited financial potential? Consider joining our team of Account Executives. This hardworking team is one of the...
In PersonDemographic Data for Fenton, MI
Moving to Fenton, MI? Find some basic demographic data about Fenton, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fenton, MI
Highest Education Level
Customer Service Representatives in Fenton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Check Cashing
- Service Sales
- Inbound
- Bathroom Remodeling
- First In, First Out
- Asset Protection
- Restocking
- Order Entry
- Customer Support
- Order Processing
- Sales Leadership
- Payment Processing
- Resolution
- Willingness To Learn
- Courteous
- Client Services
- Loading & Unloading
- Discretion
- Merchandising
- Housekeeping
- Inbound/Outbound Calling
- Customer Satisfaction
- Cashier Skills
- Reimbursement
- Energetic
- Stocking
- Relationship Management
- Retail
- Friendliness
- High School Diploma
- Listening
- Customer Relations
- Driving
- Telephone Skills
- English
- Punctual
- Filing
- Spanish
- Inventory Management
- Policy Development
- Multitasking
- Flexibility
- Sales
- Microsoft Excel
- Microsoft Office
- Staff Supervision
- Problem Solving
- Scheduling
- Computer Skills
- Teamwork
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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