Customer Service Representative Jobs in Fenton, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- White Lake, MI (13 miles from Fenton, MI)
- 1 day ago
- White Lake, MI (13 miles from Fenton, MI)
- 1 day ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Zone Bilingual Customer Service Specialist (Spanish)
- Hartland, MI (8 miles from Fenton, MI)
- 1 day ago
- Hartland, MI (8 miles from Fenton, MI)
- 1 day ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
- Perry, MI (23 miles from Fenton, MI)
- 2 days ago
- Perry, MI (23 miles from Fenton, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Durand, MI (15 miles from Fenton, MI)
- 2 days ago
- Durand, MI (15 miles from Fenton, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Genesee, MI (24 miles from Fenton, MI)
- 2 days ago
- Genesee, MI (24 miles from Fenton, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Flushing, MI (22 miles from Fenton, MI)
- 2 days ago
- Flushing, MI (22 miles from Fenton, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
- Swartz Creek, MI (12 miles from Fenton, MI)
- 2 days ago
- Swartz Creek, MI (12 miles from Fenton, MI)
- 2 days ago
Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with...
Member Service Representative - Full Time
- Waterford, MI (19 miles from Fenton, MI)
- 4 days ago
- Waterford, MI (19 miles from Fenton, MI)
- 4 days ago
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work...
Part-Time Member Service Representative
- Walled Lake, MI (20 miles from Fenton, MI)
- 4 days ago
- Walled Lake, MI (20 miles from Fenton, MI)
- 4 days ago
Join Zeal Credit Union as a Part-Time Member Service Representative and immerse yourself in a vibrant, member-focused environment in Walled Lake, MI! This position offers the opportunity to make a...
- Brighton, MI (13 miles from Fenton, MI)
- 4 days ago
- Brighton, MI (13 miles from Fenton, MI)
- 4 days ago
Accepting applications until: November 1, 2025 at 11:59 PM EST Location: Brighton, MI 48116 Pay Rate: $17.00 - $20.00 Hourly Position Description Job Overview: The primary function of a CSR is to...
- South Lyon, MI (23 miles from Fenton, MI)
- 4 days ago
- South Lyon, MI (23 miles from Fenton, MI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, Michigan - Temporary
- Flint, MI (16 miles from Fenton, MI)
- 5 days ago
- Flint, MI (16 miles from Fenton, MI)
- 5 days ago
Administrative/Clerical McLaren Integrated HMO Group 25004283 Requisition # We are looking for a Customer Service Representative, to join us in leading our organization forward....
Remote WorkBranch Customer Service Rep- White Lake, MI
- White Lake, MI (13 miles from Fenton, MI)
- 5 days ago
- White Lake, MI (13 miles from Fenton, MI)
- 5 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Pharmacy Customer Service Associate
- Davison, MI (21 miles from Fenton, MI)
- 6 days ago
- Davison, MI (21 miles from Fenton, MI)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Support Specialist, (onsite M-F) Factory Automation
- Auburn Hills, MI (24 miles from Fenton, MI)
- 6 days ago
- Auburn Hills, MI (24 miles from Fenton, MI)
- 6 days ago
Apply Job Type Full-time Description Job Title: Customer Support Specialist (Factory Automation) About Us Womack Machine Supply and Morrell Group have united to become Evolution Motion Solutions,...
Demographic Data for Fenton, MI
Moving to Fenton, MI? Find some basic demographic data about Fenton, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fenton, MI
Highest Education Level
Customer Service Representatives in Fenton, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- Bathroom Remodeling
- Replenishing
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Restocking
- First In, First Out
- Order Entry
- Payment Processing
- Customer Support
- Asset Protection
- Sales Leadership
- Courteous
- Willingness To Learn
- Customer Satisfaction
- Loading & Unloading
- Inbound/Outbound Calling
- Discretion
- Merchandising
- Housekeeping
- Cashier Skills
- Reimbursement
- Relationship Management
- Friendliness
- Listening
- Decision Making
- Retail
- Customer Relations
- High School Diploma
- Telephone Skills
- Driving
- Filing
- Inventory Management
- English
- Multitasking
- Policy Development
- Spanish
- Problem Solving
- Sales
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »