Customer Service Representative Jobs in Fennville, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 17 Jobs
HermanMiller

Customer Experience Representative

  • HermanMiller
  • Zeeland, MI (21 miles from Fennville, MI)
  • 4 days ago
  • HermanMiller
  • Zeeland, MI (21 miles from Fennville, MI)
  • 4 days ago

Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger...

Customer Service Representative - Work From Home

  • Holland, MI (14 miles from Fennville, MI)
  • 12 hours ago
  • Holland, MI (14 miles from Fennville, MI)
  • 12 hours ago

FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...

Remote Work

Customer Service Representative

  • Grand Junction, MI (12 miles from Fennville, MI)
  • 3 days ago
  • Grand Junction, MI (12 miles from Fennville, MI)
  • 3 days ago

.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Lead, Customer Service

  • Hudsonville, MI (22 miles from Fennville, MI)
  • 3 days ago
  • Hudsonville, MI (22 miles from Fennville, MI)
  • 3 days ago

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...

Customer Service Representative

  • Allegan, MI (13 miles from Fennville, MI)
  • 10 days ago
  • Allegan, MI (13 miles from Fennville, MI)
  • 10 days ago

Help at Home is hiring a Care Supervisor! Starting annual pay rangesfrom $35k-$40K along withpotential quarterly/annual bonuses! Offering weekly pay! Help at Home, LLCis the nation's leading...

Customer Service Representative

  • Holland, MI (14 miles from Fennville, MI)
  • 18 days ago
  • Holland, MI (14 miles from Fennville, MI)
  • 18 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Service Cashier

  • Holland, MI (14 miles from Fennville, MI)
  • 25 days ago
  • Holland, MI (14 miles from Fennville, MI)
  • 25 days ago

Req ID: 459015 Address: 9790 Adams St Holland, MI, 49424 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Bilingual Customer Service Representative

  • Holland, MI (14 miles from Fennville, MI)
  • 26 days ago
  • Holland, MI (14 miles from Fennville, MI)
  • 26 days ago

BILINGUAL CUSTOMER SERVICE REPRESENTATIVE Location: Holland, MI JOB DESCRIPTION: Bilingual Customer Service Representative (Spanish/English) Location: Holland, MI Schedule: Monday-Friday, 8:00 AM -...

Pharmacy Customer Service Associate

  • Holland, MI (14 miles from Fennville, MI)
  • 30+ days ago
  • Holland, MI (14 miles from Fennville, MI)
  • 30+ days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Bilingual Customer Account Representative

  • South Haven, MI (12 miles from Fennville, MI)
  • 45+ days ago
  • South Haven, MI (12 miles from Fennville, MI)
  • 45+ days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Retail Customer Service Cashier

  • Holland, MI (18 miles from Fennville, MI)
  • 60+ days ago
  • Holland, MI (18 miles from Fennville, MI)
  • 60+ days ago

Req ID: 459015 Address: 9790 Adams St Holland, MI, 49424 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Associate Part Time

  • Holland, MI (14 miles from Fennville, MI)
  • 60+ days ago
  • Holland, MI (14 miles from Fennville, MI)
  • 60+ days ago

Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...

Acquisition Customer Service Associate Part Time

  • South Haven, MI (12 miles from Fennville, MI)
  • 90+ days ago
  • South Haven, MI (12 miles from Fennville, MI)
  • 90+ days ago

Overview ACQUISITION - CUSOTMER SERVICE ASSOCIATE PART TIME (CASHIER) PART-TIME HOURS + DENTAL AND VISION COVERAGE Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store...

Acquisition Customer Service Associate Full Time

  • South Haven, MI (12 miles from Fennville, MI)
  • 90+ days ago
  • South Haven, MI (12 miles from Fennville, MI)
  • 90+ days ago

Overview ACQUISITION CUSTOMER SERVICE ASSOCAITE (CASHIER) FULL TIME HOURS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in Michigan! Were family-owned...

TJ Maxx Felch Plaza Customer Service

  • Holland, MI (14 miles from Fennville, MI)
  • 90+ days ago
  • Holland, MI (14 miles from Fennville, MI)
  • 90+ days ago

TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...

Demographic Data for Fennville, MI

Moving to Fennville, MI? Find some basic demographic data about Fennville, MI below.


Local
National
9,830
109
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Fennville, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fennville, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
13.0%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fennville, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


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Here are some other career titles that require similar skills



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