Customer Service Representative Jobs in Erie, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Work From Home
- Sylvania, OH (14 miles from Erie, MI)
- 11 hours ago
- Sylvania, OH (14 miles from Erie, MI)
- 11 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkEntry Level Customer Service Assistant
- Toledo, OH (9 miles from Erie, MI)
- 1 day ago
- Toledo, OH (9 miles from Erie, MI)
- 1 day ago
Entry Level Customer Service Assistant Hustle Notice Biz Toledo, OH, US 5 days ago Quick Job type Full-time Quick Job description Description Job Title : Entry Level Customer Service Assistant...
Senior Patient Account Analyst - CBO Customer Service - Remote
- Toledo, OH (9 miles from Erie, MI)
- 1 day ago
- Toledo, OH (9 miles from Erie, MI)
- 1 day ago
1. Perform a variety of registration, billing, follow-up, and collection functions for all payers including self-pay. 2. Verify insurance benefits. 3. Contact patients for necessary information...
Remote WorkSenior Patient Account Analyst - CBO Customer Service - Remote
- Toledo, OH (9 miles from Erie, MI)
- 1 day ago
- Toledo, OH (9 miles from Erie, MI)
- 1 day ago
1. Perform a variety of registration, billing, follow-up, and collection functions for all payers including self-pay. 2. Verify insurance benefits. 3. Contact patients for necessary information...
Remote WorkCustomer Service Representitive
- Toledo, OH (9 miles from Erie, MI)
- 2 days ago
- Toledo, OH (9 miles from Erie, MI)
- 2 days ago
Customer Service Representative TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer focused individuals!...
Blood Collection Staff - Customer Service
- New Boston, MI (24 miles from Erie, MI)
- 2 days ago
- New Boston, MI (24 miles from Erie, MI)
- 2 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Entry- Level, Bilingual Spanish, Customer Service and Claims Positions
- Toledo, OH (9 miles from Erie, MI)
- 2 days ago
- Toledo, OH (9 miles from Erie, MI)
- 2 days ago
By joining Sedgwick, you'll be part of something truly meaningful. Its what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your...
Customer Service Representative
- Flat Rock, MI (24 miles from Erie, MI)
- 2 days ago
- Flat Rock, MI (24 miles from Erie, MI)
- 2 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Perrysburg, OH
- Perrysburg, OH (17 miles from Erie, MI)
- 3 days ago
- Perrysburg, OH (17 miles from Erie, MI)
- 3 days ago
Back Customer Service Representative #14-8079 Perrysburg, Ohio, United States Apply Apply for this job now! Apply Location This position is 100% in office....
Commercial Client Service Specialist - Real Estate Insurance
- Toledo, OH (9 miles from Erie, MI)
- 3 days ago
- Toledo, OH (9 miles from Erie, MI)
- 3 days ago
The Opportunity: The Client Service Specialist is responsible for providing a consistent level of service and support to identified clients and teams, handling or directing daily service needs...
- Rossford, OH (14 miles from Erie, MI)
- 3 days ago
- Rossford, OH (14 miles from Erie, MI)
- 3 days ago
POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...
Customer Service Associate - Customer Service Center
- Toledo, OH (9 miles from Erie, MI)
- 4 days ago
- Toledo, OH (9 miles from Erie, MI)
- 4 days ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
CLUB Customer Service Outfitter Full-Time
- Rossford, OH (14 miles from Erie, MI)
- 4 days ago
- Rossford, OH (14 miles from Erie, MI)
- 4 days ago
POSITION SUMMARY: The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. The CLUB...
- Holland, OH (17 miles from Erie, MI)
- 4 days ago
- Holland, OH (17 miles from Erie, MI)
- 4 days ago
Customer Service Rep Dynamic Dies in Holland, OH is looking to hire a full-time Customer Service Rep. Are you looking to build a career in customer service? Are you passionate about taking care of...
Remote WorkGlobal Benefits Client Service Associate
- Toledo, OH (9 miles from Erie, MI)
- 4 days ago
- Toledo, OH (9 miles from Erie, MI)
- 4 days ago
The Opportunity: Enhance the client experience by providing support to the internal global benefits team. To develop skills, industry knowledge and relationships by meeting or surpassing the...
Demographic Data for Erie, MI
Moving to Erie, MI? Find some basic demographic data about Erie, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Erie, MI
Highest Education Level
Customer Service Representatives in Erie, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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