Customer Service Representative Jobs in East Jordan, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Associate - Temporary
- Gaylord, MI (20 miles from East Jordan, MI)
- 1 day ago
- Gaylord, MI (20 miles from East Jordan, MI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate with Deli Part Time
- Gaylord, MI (20 miles from East Jordan, MI)
- 7 days ago
- Gaylord, MI (20 miles from East Jordan, MI)
- 7 days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service & Sales Specialist. Job in Petoskey Gr8Jobs
- Petoskey, MI (15 miles from East Jordan, MI)
- 12 days ago
- Petoskey, MI (15 miles from East Jordan, MI)
- 12 days ago
Overview Are you ready to roll up your sleeves and be the heart of your store? Our Sales Associates do more than just run a register - they keep our stores clean, inviting, and running smoothly...
Customer Service Associate Part Time
- Petoskey, MI (15 miles from East Jordan, MI)
- 12 days ago
- Petoskey, MI (15 miles from East Jordan, MI)
- 12 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Showroom Customer Service Representative
- Petoskey, MI (15 miles from East Jordan, MI)
- 14 days ago
- Petoskey, MI (15 miles from East Jordan, MI)
- 14 days ago
Ferguson is currently looking for the right individual to fill an immediate need for a Showroom Customer Service Representative....
Retail Loss Prevention Customer Service Associate I
- Petoskey, MI (15 miles from East Jordan, MI)
- 18 days ago
- Petoskey, MI (15 miles from East Jordan, MI)
- 18 days ago
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
Pharmacy Customer Service Associate
- Petoskey, MI (15 miles from East Jordan, MI)
- 21 days ago
- Petoskey, MI (15 miles from East Jordan, MI)
- 21 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Petoskey, MI (15 miles from East Jordan, MI)
- 21 days ago
- Petoskey, MI (15 miles from East Jordan, MI)
- 21 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate with Deli Full Time
- Vanderbilt, MI (23 miles from East Jordan, MI)
- 30+ days ago
- Vanderbilt, MI (23 miles from East Jordan, MI)
- 30+ days ago
Overview CUSTOMER SERVICE ASSOCIATE WITH DELI (CASHIER) Full-Time Hours + Competitive Benefit Package Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Associate Full Time
- Boyne City, MI (4 miles from East Jordan, MI)
- 45+ days ago
- Boyne City, MI (4 miles from East Jordan, MI)
- 45+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) FULL-TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Customer Service Associate with Deli Part Time Overnight
- Elk Rapids, MI (22 miles from East Jordan, MI)
- 60+ days ago
- Elk Rapids, MI (22 miles from East Jordan, MI)
- 60+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) HOURS SCHEDULED OVERNIGHT PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail...
Customer Service Associate with Deli Full Time Overnight
- Elk Rapids, MI (22 miles from East Jordan, MI)
- 60+ days ago
- Elk Rapids, MI (22 miles from East Jordan, MI)
- 60+ days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) SHIFT WILL BE OVERNIGHT FULL TIME HOURS + COMPETITIVE BENEFIT PACKAGE Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store...
Customer Service Rep(01275) - 1150 W Main St
- Gaylord, MI (20 miles from East Jordan, MI)
- 90+ days ago
- Gaylord, MI (20 miles from East Jordan, MI)
- 90+ days ago
Our Customer Service Representatives are high energy candidates who love people, have a friendly voice, and are motivated!...
Customer Account Representative
- Gaylord, MI (20 miles from East Jordan, MI)
- 90+ days ago
- Gaylord, MI (20 miles from East Jordan, MI)
- 90+ days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Customer Service Representative
- Mancelona, MI (15 miles from East Jordan, MI)
- 90+ days ago
- Mancelona, MI (15 miles from East Jordan, MI)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for East Jordan, MI
Moving to East Jordan, MI? Find some basic demographic data about East Jordan, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in East Jordan, MI
Highest Education Level
Customer Service Representatives in East Jordan, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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