Customer Service Representative Jobs in Durand, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Work From Home
- Howell, MI (22 miles from Durand, MI)
- 1 day ago
- Howell, MI (22 miles from Durand, MI)
- 1 day ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkRemote - Client Services Associate
- East Lansing, MI (23 miles from Durand, MI)
- 2 days ago
- East Lansing, MI (23 miles from Durand, MI)
- 2 days ago
Remote - Client Services Associate AO Garcia Agency East Lansing, Michigan, United States, 48823 4 days ago Quick Job type Full-time Remote Quick Job description Experience in our industry is not...
Remote WorkCustomer Service - Self Storage Manager
- Flint, MI (18 miles from Durand, MI)
- 3 days ago
- Flint, MI (18 miles from Durand, MI)
- 3 days ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Representative
- Genesee, MI (24 miles from Durand, MI)
- 4 days ago
- Genesee, MI (24 miles from Durand, MI)
- 4 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Fenton, MI (15 miles from Durand, MI)
- 4 days ago
- Fenton, MI (15 miles from Durand, MI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Flint, MI (18 miles from Durand, MI)
- 5 days ago
- Flint, MI (18 miles from Durand, MI)
- 5 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Flint, MI (15 miles from Durand, MI)
- 5 days ago
- Flint, MI (15 miles from Durand, MI)
- 5 days ago
... Taylor Drive, Flint, Michigan 48507 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to play...
Customer Service - Donor Support Technician
- Flint, MI (18 miles from Durand, MI)
- 5 days ago
- Flint, MI (18 miles from Durand, MI)
- 5 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Rep(01219) - 3520 W Vienna Rd
- Clio, MI (24 miles from Durand, MI)
- 6 days ago
- Clio, MI (24 miles from Durand, MI)
- 6 days ago
Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...
- Fenton, MI (15 miles from Durand, MI)
- 10 days ago
- Fenton, MI (15 miles from Durand, MI)
- 10 days ago
Customer Service Specialist Job Poster : Jobs Skills:Customer Service | Location: Fenton, Michigan, United States Of America Views:3 Customer Service Representative provides maximum customer satisfaction...
Customer Service Representative
- Howell, MI (22 miles from Durand, MI)
- 12 days ago
- Howell, MI (22 miles from Durand, MI)
- 12 days ago
Job Type Full-time Description WANTED: A Problem-Solving People Person! You love a daily CHALLENGE. You love to SOLVE PUZZLES and PROBLEMS. You love doing things the RIGHT way. you love PEOPLE,...
- Okemos, MI (24 miles from Durand, MI)
- 15 days ago
- Okemos, MI (24 miles from Durand, MI)
- 15 days ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Howell, MI (22 miles from Durand, MI)
- 15 days ago
- Howell, MI (22 miles from Durand, MI)
- 15 days ago
Randstad in partnership with The Hanover Insurance Group are actively seeking multiple Rating Specialists to join their Commercial Lines Service Operations team on a temp to hire basis. The...
Customer Service Associate Part Time
- East Lansing, MI (23 miles from Durand, MI)
- 18 days ago
- East Lansing, MI (23 miles from Durand, MI)
- 18 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
- Flint, MI (18 miles from Durand, MI)
- 19 days ago
- Flint, MI (18 miles from Durand, MI)
- 19 days ago
Job Type Full-time Description Job Title: Member Service Representative Reports to: Branch Manager Hours per Week: 38 Hourly Position Pay: $18-$20 Company Summary: Welcome to Financial Plus Credit...
Demographic Data for Durand, MI
Moving to Durand, MI? Find some basic demographic data about Durand, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Durand, MI
Highest Education Level
Customer Service Representatives in Durand, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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