Customer Service Representative Jobs in Constantine, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Support Specialist (Iris)
- Sturgis, MI (11 miles from Constantine, MI)
- 8 hours ago
- Sturgis, MI (11 miles from Constantine, MI)
- 8 hours ago
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Customer Service Representative - Video Banking
- Portage, MI (24 miles from Constantine, MI)
- 1 day ago
- Portage, MI (24 miles from Constantine, MI)
- 1 day ago
As a Customer Service Representative in a Video Banking Center within PNC's Customer Care Center organization, you will be based on site in Portage, MI....
BMV Customer Service Representative 2
- Elkhart, IN (18 miles from Constantine, MI)
- 2 days ago
- Elkhart, IN (18 miles from Constantine, MI)
- 2 days ago
Substitute for Customer Service Representatives as needed....
Customer Service Representative
- Portage, MI (24 miles from Constantine, MI)
- 2 days ago
- Portage, MI (24 miles from Constantine, MI)
- 2 days ago
Customer Service Representative: Responsibilities and Daily Duties As a Customer Service Representative, you will interact with people all day....
Representative Customer Service
- Bristol, IN (12 miles from Constantine, MI)
- 3 days ago
- Bristol, IN (12 miles from Constantine, MI)
- 3 days ago
The Customer Service Representative 1 is responsible for providing prompt, professional and accurate service to our customers....
Customer Service - Donor Support Technician (Bilingual English/Spanish)
- Portage, MI (24 miles from Constantine, MI)
- 3 days ago
- Portage, MI (24 miles from Constantine, MI)
- 3 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Specialist (12-month contract)
- Portage, MI (24 miles from Constantine, MI)
- 4 days ago
- Portage, MI (24 miles from Constantine, MI)
- 4 days ago
Customer Service Specialist (12-month contract) Location: In any of the Teranet locations in Manitoba (Winnipeg, Brandon, Dauphin, Morden, Neepawa, and Portage la Prairie) CS1 (Locals 397+399) Pay...
- Three Rivers, MI (8 miles from Constantine, MI)
- 5 days ago
- Three Rivers, MI (8 miles from Constantine, MI)
- 5 days ago
The SJCTA Dispatcher will coordinate and schedule passengers for pick-up and delivery in a safe, eficient, and timely manner using dispatch software provided by SJCTA. Duties & Responsibilities:...
Customer Support Representative
- Portage, MI (24 miles from Constantine, MI)
- 6 days ago
- Portage, MI (24 miles from Constantine, MI)
- 6 days ago
Work Flexibility: Hybrid What you will do - Work as a liaison between customers and internal departments within the organization to ensure customer satisfaction. Responsibilities include but are...
Retail Customer Service Cashier
- Goshen, IN (22 miles from Constantine, MI)
- 8 days ago
- Goshen, IN (22 miles from Constantine, MI)
- 8 days ago
Req ID: 458857 Address: 2201 CR 17 Elkhart, IN, 46528 Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100%...
BMV Customer Service Representative 2
- Goshen, IN (22 miles from Constantine, MI)
- 9 days ago
- Goshen, IN (22 miles from Constantine, MI)
- 9 days ago
Substitute for Customer Service Representatives as needed....
Eyewear Customer Service/Sales Advisor
- Sturgis, MI (11 miles from Constantine, MI)
- 9 days ago
- Sturgis, MI (11 miles from Constantine, MI)
- 9 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service - Donor Support Technician
- Portage, MI (24 miles from Constantine, MI)
- 11 days ago
- Portage, MI (24 miles from Constantine, MI)
- 11 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Medical Screener - Reception Technician (Customer Service)
- Portage, MI (24 miles from Constantine, MI)
- 11 days ago
- Portage, MI (24 miles from Constantine, MI)
- 11 days ago
The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...
Retail Customer Service Cashier
- Elkhart, IN (18 miles from Constantine, MI)
- 12 days ago
- Elkhart, IN (18 miles from Constantine, MI)
- 12 days ago
Req ID: 458857 Address: 2201 CR 17 Elkhart, IN, 46528 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100% Match...
Demographic Data for Constantine, MI
Moving to Constantine, MI? Find some basic demographic data about Constantine, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Constantine, MI
Highest Education Level
Customer Service Representatives in Constantine, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Order Entry
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Order Processing
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Customer Relations
- Stocking
- Telephone Skills
- Friendliness
- Listening
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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