Customer Service Representative Jobs in Commerce Township, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Patient Registration
- Madison Heights, MI (20 miles from Commerce Township, MI)
- 1 hour ago
- Madison Heights, MI (20 miles from Commerce Township, MI)
- 1 hour ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Pharmacy Customer Service Associate
- West Bloomfield, MI (6 miles from Commerce Township, MI)
- 1 hour ago
- West Bloomfield, MI (6 miles from Commerce Township, MI)
- 1 hour ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Client Services Representative
- Sterling Heights, MI (22 miles from Commerce Township, MI)
- 4 hours ago
- Sterling Heights, MI (22 miles from Commerce Township, MI)
- 4 hours ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
- Livonia, MI (16 miles from Commerce Township, MI)
- 9 hours ago
- Livonia, MI (16 miles from Commerce Township, MI)
- 9 hours ago
Customer Care Specialist Customer Care Specialist Posted 4 days ago Company Location Livonia, MI Work Location On-Site Company Seedlings Braille Books for Children Employer Contact Amanda Hercula...
Customer Service Representative (Banking Specialist)
- Highland Park, MI (23 miles from Commerce Township, MI)
- 13 hours ago
- Highland Park, MI (23 miles from Commerce Township, MI)
- 13 hours ago
OVERVIEW Job description Qualfon is hiring Deposit Services Specialists to field inbound communication from our client's members regarding their Banking needs. The focus of this position is to...
Customer Service Representative
- Hazel Park, MI (22 miles from Commerce Township, MI)
- 1 day ago
- Hazel Park, MI (22 miles from Commerce Township, MI)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Dearborn Heights, MI (23 miles from Commerce Township, MI)
- 1 day ago
- Dearborn Heights, MI (23 miles from Commerce Township, MI)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative (On-Site 2nd Shift)
- Birmingham, MI (14 miles from Commerce Township, MI)
- 1 day ago
- Birmingham, MI (14 miles from Commerce Township, MI)
- 1 day ago
External Job Title: Customer Service Representative (On-Site) External Job Description: Position Location: Troy, MI (On-Site) Position Compensation: $20 New Hire Training: New hires must be available...
Customer Service Representative - Finance
- Ferndale, MI (20 miles from Commerce Township, MI)
- 1 day ago
- Ferndale, MI (20 miles from Commerce Township, MI)
- 1 day ago
GENERAL STATEMENT OF DUTIES The CSR I Position at the City of Ferndale serves as the initial point of contact on the phone or in person for residents, businesses, and visitors seeking information,...
Customer Service - Self Storage Manager
- Waterford, MI (6 miles from Commerce Township, MI)
- 1 day ago
- Waterford, MI (6 miles from Commerce Township, MI)
- 1 day ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
- Northville, MI (12 miles from Commerce Township, MI)
- 2 days ago
- Northville, MI (12 miles from Commerce Township, MI)
- 2 days ago
**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Rep(01050) - 35173 E. Michigan Ave.
- Wayne, MI (22 miles from Commerce Township, MI)
- 2 days ago
- Wayne, MI (22 miles from Commerce Township, MI)
- 2 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Representative Applicants is to have a positive personality, a clear and highly energetic voice, and he or she...
Customer Service - Donor Support Technician
- Westland, MI (18 miles from Commerce Township, MI)
- 3 days ago
- Westland, MI (18 miles from Commerce Township, MI)
- 3 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
Customer Service Rep(01110) - 8017 N. Wayne Road
- Westland, MI (18 miles from Commerce Township, MI)
- 3 days ago
- Westland, MI (18 miles from Commerce Township, MI)
- 3 days ago
Company Description Job Description The main requirement for Domino's Pizza Customer Representative Applicants is to have a positive personality, a clear and highly energetic voice, and he or she...
Avis Customer Service Associate Outdoor Lot Support (Full-Time)
- Hazel Park, MI (22 miles from Commerce Township, MI)
- 4 days ago
- Hazel Park, MI (22 miles from Commerce Township, MI)
- 4 days ago
$16.00/hour Monthly Commission Opportunity Shift Premium may Apply Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail...
Demographic Data for Commerce Township, MI
Moving to Commerce Township, MI? Find some basic demographic data about Commerce Township, MI below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Commerce Township, MI
Highest Education Level
Customer Service Representatives in Commerce Township, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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