Customer Service Representative Jobs in Clio, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 23 Jobs

Medical Screener - Reception Technician (Customer Service)

  • Saginaw, MI (19 miles from Clio, MI)
  • 9 hours ago
  • Saginaw, MI (19 miles from Clio, MI)
  • 9 hours ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

Customer Service Associate

  • Saginaw, MI (19 miles from Clio, MI)
  • 10 hours ago
  • Saginaw, MI (19 miles from Clio, MI)
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Flint, MI (11 miles from Clio, MI)
  • 10 hours ago
  • Flint, MI (11 miles from Clio, MI)
  • 10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Flint, MI (14 miles from Clio, MI)
  • 1 day ago
  • Flint, MI (14 miles from Clio, MI)
  • 1 day ago

... Taylor Drive, Flint, Michigan 48507 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to play...

Customer Service - Donor Support Technician

  • Flint, MI (11 miles from Clio, MI)
  • 1 day ago
  • Flint, MI (11 miles from Clio, MI)
  • 1 day ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Customer Service Rep(01219) - 3520 W Vienna Rd

  • Clio, MI
  • 1 day ago
  • Clio, MI
  • 1 day ago

Company Description Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action?...

Pharmacy Customer Service Associate

  • Davison, MI (13 miles from Clio, MI)
  • 7 days ago
  • Davison, MI (13 miles from Clio, MI)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Customer Service Specialist

  • Saginaw, MI (19 miles from Clio, MI)
  • 12 days ago
  • Saginaw, MI (19 miles from Clio, MI)
  • 12 days ago

At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...

Member Service Representative

  • Flint, MI (11 miles from Clio, MI)
  • 15 days ago
  • Flint, MI (11 miles from Clio, MI)
  • 15 days ago

Job Type Full-time Description Job Title: Member Service Representative Reports to: Branch Manager Hours per Week: 38 Hourly Position Pay: $18-$20 Company Summary: Welcome to Financial Plus Credit...

Airport Agent - Ramp and Customer Service

  • Flint, MI (11 miles from Clio, MI)
  • 21 days ago
  • Flint, MI (11 miles from Clio, MI)
  • 21 days ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at FNT and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...

Customer Service Delivery Advocate

  • Flint, MI (11 miles from Clio, MI)
  • 22 days ago
  • Flint, MI (11 miles from Clio, MI)
  • 22 days ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

Retail Customer Service Cashier

  • Bridgeport, MI (13 miles from Clio, MI)
  • 22 days ago
  • Bridgeport, MI (13 miles from Clio, MI)
  • 22 days ago

Req ID: 459016 Address: 6560 Dixie HWY Bridgeport, MI, 48722 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...

Customer Account Representative

  • Saginaw, MI (19 miles from Clio, MI)
  • 29 days ago
  • Saginaw, MI (19 miles from Clio, MI)
  • 29 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

ADO Field Trainer/Customer Service Representative

  • Grand Blanc, MI (17 miles from Clio, MI)
  • 30+ days ago
  • Grand Blanc, MI (17 miles from Clio, MI)
  • 30+ days ago

QUALIFICATIONS ADO Field Trainer/Customer Service Representative Qualifications Required Associate`s degree required....

Customer Service Representative

  • Davison, MI (13 miles from Clio, MI)
  • 30+ days ago
  • Davison, MI (13 miles from Clio, MI)
  • 30+ days ago

One of Insight Global's Motor Vehicle Manufacturing clients is seeking a Customer Service Representative to join their team in Lansing, MI....

Demographic Data for Clio, MI

Moving to Clio, MI? Find some basic demographic data about Clio, MI below.


Local
National
21,771
343
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Clio, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Clio, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Clio, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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