Customer Service Representative Jobs in Clarkston, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 108 Jobs

Customer Service/Sales

Northville, MI (22 miles from Clarkston, MI)
7 hours ago

Northville, MI (22 miles from Clarkston, MI)
7 hours ago

**Position Purpose:** Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...

Customer Service Associate - Temporary

Flint, MI (24 miles from Clarkston, MI)
10 hours ago

Flint, MI (24 miles from Clarkston, MI)
10 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service - Self Storage Manager

Clarkston, MI
19 hours ago

Clarkston, MI
19 hours ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $15.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Representative

Flint, MI (22 miles from Clarkston, MI)
1 day ago

Flint, MI (22 miles from Clarkston, MI)
1 day ago

... Taylor Drive, Flint, Michigan 48507 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to play...

Pharmacy Customer Service Associate

South Lyon, MI (23 miles from Clarkston, MI)
1 day ago

South Lyon, MI (23 miles from Clarkston, MI)
1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate

South Lyon, MI (23 miles from Clarkston, MI)
1 day ago

South Lyon, MI (23 miles from Clarkston, MI)
1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service - Donor Support Technician

Flint, MI (24 miles from Clarkston, MI)
1 day ago

Flint, MI (24 miles from Clarkston, MI)
1 day ago

The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...

Avis Customer Service Associate Outdoor Lot Support (Full-Time)

Hazel Park, MI (24 miles from Clarkston, MI)
2 days ago

Hazel Park, MI (24 miles from Clarkston, MI)
2 days ago