Customer Service Representative Jobs in Chelsea, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Work From Home
- Howell, MI (18 miles from Chelsea, MI)
- 16 hours ago
- Howell, MI (18 miles from Chelsea, MI)
- 16 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Rep(01116) - 3246 E Michigan Ave
- Jackson, MI (18 miles from Chelsea, MI)
- 1 day ago
- Jackson, MI (18 miles from Chelsea, MI)
- 1 day ago
Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a friendly, energetic, and customer-focused...
Client Services Representative
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 2 days ago
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 2 days ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
Blood Collection Staff - Customer Service
- Ypsilanti, MI (22 miles from Chelsea, MI)
- 2 days ago
- Ypsilanti, MI (22 miles from Chelsea, MI)
- 2 days ago
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home. By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human...
Customer Service Representative
- Howell, MI (18 miles from Chelsea, MI)
- 3 days ago
- Howell, MI (18 miles from Chelsea, MI)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Associate - Customer Service Center
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 4 days ago
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 4 days ago
This position works an alternate schedule Schedule is 11am to 8pm, Wednesday through Sunday, including non-traditional holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and...
Human Resources Customer Care Representative Intermediate (TEMP)
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 4 days ago
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 4 days ago
Human Resources Customer Care Representative Intermediate (TEMP) University of Michigan in Ann Arbor, MI Apply Now Type: Full-Time Salary: $18.00 - $18.00 Posted: 06/30/2025 Application Due:...
Pharmacy Customer Service Associate
- South Lyon, MI (20 miles from Chelsea, MI)
- 4 days ago
- South Lyon, MI (20 miles from Chelsea, MI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- South Lyon, MI (20 miles from Chelsea, MI)
- 4 days ago
- South Lyon, MI (20 miles from Chelsea, MI)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Medical Screener - Reception Technician (Customer Service)
- Jackson, MI (18 miles from Chelsea, MI)
- 9 days ago
- Jackson, MI (18 miles from Chelsea, MI)
- 9 days ago
Summary Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. Job...
Store Customer Service Specialist
- Jackson, MI (18 miles from Chelsea, MI)
- 10 days ago
- Jackson, MI (18 miles from Chelsea, MI)
- 10 days ago
The individual selected for this role will be expected to work at Store #1188, located at: 1605 North Wisner St Jackson, MI 49202. This position is essential to the success of our retail stores....
Customer Service Rep Intermediate
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 11 days ago
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 11 days ago
Customer Services Representative will provide customers with options based on parking availability, shift start/end times, work location, and location from which the customer commutes....
Customer Service Representative
- Howell, MI (18 miles from Chelsea, MI)
- 12 days ago
- Howell, MI (18 miles from Chelsea, MI)
- 12 days ago
Job Type Full-time Description WANTED: A Problem-Solving People Person! You love a daily CHALLENGE. You love to SOLVE PUZZLES and PROBLEMS. You love doing things the RIGHT way. you love PEOPLE,...
Customer Service/ Lot Attendant
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 14 days ago
- Ann Arbor, MI (9 miles from Chelsea, MI)
- 14 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Howell, MI (18 miles from Chelsea, MI)
- 15 days ago
- Howell, MI (18 miles from Chelsea, MI)
- 15 days ago
Randstad in partnership with The Hanover Insurance Group are actively seeking multiple Rating Specialists to join their Commercial Lines Service Operations team on a temp to hire basis. The...
Demographic Data for Chelsea, MI
Moving to Chelsea, MI? Find some basic demographic data about Chelsea, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Chelsea, MI
Highest Education Level
Customer Service Representatives in Chelsea, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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