Customer Service Representative Jobs in Centreville, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Union City, MI (20 miles from Centreville, MI)
- 1 day ago
- Union City, MI (20 miles from Centreville, MI)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
BMV Customer Service Representative 2
- Lagrange, IN (19 miles from Centreville, MI)
- 3 days ago
- Lagrange, IN (19 miles from Centreville, MI)
- 3 days ago
Substitute for Customer Service Representatives as needed....
Customer Service Support Specialist (Iris)
- Sturgis, MI (5 miles from Centreville, MI)
- 5 days ago
- Sturgis, MI (5 miles from Centreville, MI)
- 5 days ago
RESPONSIBILITIES AND DUTIES Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS) primary duties: Creates, completes, updates, and reviews employee and client records (PR, CS)...
Customer Assistance Representative- Coldwater/Sturgis
- Coldwater, MI (22 miles from Centreville, MI)
- 6 days ago
- Coldwater, MI (22 miles from Centreville, MI)
- 6 days ago
Overview Get on the fast track to a more rewarding career with Enterprise Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a...
Retail Customer Service Specialist
- Portage, MI (20 miles from Centreville, MI)
- 7 days ago
- Portage, MI (20 miles from Centreville, MI)
- 7 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Automotive Customer Service Advisor
- Portage, MI (20 miles from Centreville, MI)
- 10 days ago
- Portage, MI (20 miles from Centreville, MI)
- 10 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Bilingual Customer Service Support Specialist (OH)
- Sturgis, MI (5 miles from Centreville, MI)
- 14 days ago
- Sturgis, MI (5 miles from Centreville, MI)
- 14 days ago
Bilingual Customer Service Support Specialist (OH) 3.8 3.8 out of 5 stars Sturgis, MI 49091 RESPONSIBILITIES AND DUTIES Billing (B), Payroll (PY), Processing (PR), and Customer Service (CS)...
Retail Customer Service Cashier
- East Leroy, MI (22 miles from Centreville, MI)
- 16 days ago
- East Leroy, MI (22 miles from Centreville, MI)
- 16 days ago
Req ID: 459013 Address: 18720 Partello Rd. Marshall, MI, 49068 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Bilingual Spanish Required Customer Service Representative - Video Banking
- Portage, MI (20 miles from Centreville, MI)
- 30+ days ago
- Portage, MI (20 miles from Centreville, MI)
- 30+ days ago
As a Customer Service Representative in a Video Banking Center within PNC's Customer Care Center organization, you will be based on site in Portage, MI....
- Sturgis, MI (5 miles from Centreville, MI)
- 45+ days ago
- Sturgis, MI (5 miles from Centreville, MI)
- 45+ days ago
Job Summary: Under general supervision but acting according to established policies and procedures. Provides high quality customer service to clients via telephone, responding to both internal and...
Part-Time Float Member Service Representative - Portage
- Portage, MI (20 miles from Centreville, MI)
- 45+ days ago
- Portage, MI (20 miles from Centreville, MI)
- 45+ days ago
Job Title: Float MSR Primary Location: Portage Employee Status: part-time hourly Estimated Hours/Week: 27 Remote: No % of Travel for the Position: More than 50% within assigned region What You'll...
Customer Service Representative - Video Banking
- Portage, MI (20 miles from Centreville, MI)
- 60+ days ago
- Portage, MI (20 miles from Centreville, MI)
- 60+ days ago
As a Customer Service Representative in a Video Banking Center within PNC's Customer Care Center organization, you will be based on site in Portage, MI....
- Portage, MI (20 miles from Centreville, MI)
- 90+ days ago
- Portage, MI (20 miles from Centreville, MI)
- 90+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Centreville, MI
Moving to Centreville, MI? Find some basic demographic data about Centreville, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Centreville, MI
Highest Education Level
Customer Service Representatives in Centreville, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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