Customer Service Representative Jobs in Cedar Springs, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Branch Customer Service Rep - Grand Rapids/Kentwood, MI
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 1 hour ago
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 1 hour ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Customer Service Representative
- Comstock Park, MI (13 miles from Cedar Springs, MI)
- 1 day ago
- Comstock Park, MI (13 miles from Cedar Springs, MI)
- 1 day ago
Service Representative....
Eyewear Customer Service/Sales Advisor
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 2 days ago
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 2 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Part Time Client Service Associate
- Howard City, MI (11 miles from Cedar Springs, MI)
- 2 days ago
- Howard City, MI (11 miles from Cedar Springs, MI)
- 2 days ago
Be Proud, Be You, Be Independent! Are you looking to progress your career as a banking professional? At Independent Bank we promote a culture that encourages professional growth and embraces the...
Customer Service Representative
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 4 days ago
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 4 days ago
Customer Service Representative Management Business Solutions, Inc....
Registered Client Service Associate
- Ada, MI (18 miles from Cedar Springs, MI)
- 5 days ago
- Ada, MI (18 miles from Cedar Springs, MI)
- 5 days ago
What if you could build a career where ambition meets innovation? At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with...
Customer Service Associate Part Time 3rd Shift
- Comstock Park, MI (13 miles from Cedar Springs, MI)
- 5 days ago
- Comstock Park, MI (13 miles from Cedar Springs, MI)
- 5 days ago
Overview CUSOTMER SERVICE ASSOCIATE (CASHIER) SCHEDULED DURING THIRD SHIFT HOURS PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart...
Customer Service Representative- Walker, MI
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 8 days ago
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 8 days ago
Essential Functions : Communicates product knowledge, pricing and operational procedures to customer. Process orders via fax, phone, email and /or those placed by sales department. ability to...
Technical Support Customer Service Representative
- Lowell, MI (19 miles from Cedar Springs, MI)
- 10 days ago
- Lowell, MI (19 miles from Cedar Springs, MI)
- 10 days ago
Technical Support Representative (Hybrid) Location: Lowell, MI | Tulsa, OK | Menomonee Falls, WI | Stuart, FL Schedule: Hybrid (3 days in office, 2 days remote) Contract Duration: Through December...
Customer Service Engineer - Night Shift Technical Support
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 10 days ago
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 10 days ago
Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic's Customer Service team. The work schedule for this opening is rotating...
- Lowell, MI (19 miles from Cedar Springs, MI)
- 12 days ago
- Lowell, MI (19 miles from Cedar Springs, MI)
- 12 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Greenville, MI (12 miles from Cedar Springs, MI)
- 12 days ago
- Greenville, MI (12 miles from Cedar Springs, MI)
- 12 days ago
We are looking for a Customer Service Representative, who excels in a fast-paced environment and has the personal drive to meet production goals by leading a team in this hands-on role....
Customer Service Rep(01261) - 1335 Lake Dr SE
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 12 days ago
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 12 days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Part Time Customer Service Associate
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 13 days ago
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 13 days ago
The Part Time Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide...
Pharmacy Customer Service Associate
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 13 days ago
- Grand Rapids, MI (20 miles from Cedar Springs, MI)
- 13 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Cedar Springs, MI
Moving to Cedar Springs, MI? Find some basic demographic data about Cedar Springs, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cedar Springs, MI
Highest Education Level
Customer Service Representatives in Cedar Springs, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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