Customer Service Representative Jobs in Cassopolis, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Mishawaka, IN (20 miles from Cassopolis, MI)
- 4 days ago
- Mishawaka, IN (20 miles from Cassopolis, MI)
- 4 days ago
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared...
Customer Service Representative
- Elkhart, IN (12 miles from Cassopolis, MI)
- 5 hours ago
- Elkhart, IN (12 miles from Cassopolis, MI)
- 5 hours ago
Waste Away, a Waste Connection's company, has an immediate opening for a Customer Service Representative in Elkhart, Indiana....
Customer Service Rep(02584) 51160 Bittersweet
- Granger, IN (13 miles from Cassopolis, MI)
- 8 hours ago
- Granger, IN (13 miles from Cassopolis, MI)
- 8 hours ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Associate - Temporary
- South Bend, IN (20 miles from Cassopolis, MI)
- 2 days ago
- South Bend, IN (20 miles from Cassopolis, MI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Granger, IN (13 miles from Cassopolis, MI)
- 2 days ago
- Granger, IN (13 miles from Cassopolis, MI)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Kendall Electric
- Benton Harbor, MI (23 miles from Cassopolis, MI)
- 3 days ago
- Benton Harbor, MI (23 miles from Cassopolis, MI)
- 3 days ago
Customer Service Representative About Kendall Group Kendall Electric, a division of The Kendall Group seeks a talented, creative, self-motivated individual for the Customer Service Representative position...
Customer Service Representative
- Niles, MI (13 miles from Cassopolis, MI)
- 3 days ago
- Niles, MI (13 miles from Cassopolis, MI)
- 3 days ago
About Us: For nearly 70 years, Toefco Engineering LLC continues to stand behind our coating solutions. During that time we have engineered spray coating solutions for nearly any component you can...
Client Service Associate- Mishawaka, IN
- Mishawaka, IN (20 miles from Cassopolis, MI)
- 6 days ago
- Mishawaka, IN (20 miles from Cassopolis, MI)
- 6 days ago
Summary** Advise clients about a range of banking products (including savings products, insurance products, consumer credits, and mortgages) that are suitable for the clients' needs or...
Customer Service Associate Part Time
- Watervliet, MI (23 miles from Cassopolis, MI)
- 6 days ago
- Watervliet, MI (23 miles from Cassopolis, MI)
- 6 days ago
Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...
Retail Customer Service Cashier
- Three Rivers, MI (18 miles from Cassopolis, MI)
- 7 days ago
- Three Rivers, MI (18 miles from Cassopolis, MI)
- 7 days ago
Req ID: 459613 Address: 3443 W. Maumee Street Angola, IN, 46703 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
BMV Intermittent Customer Service Representative
- Mishawaka, IN (20 miles from Cassopolis, MI)
- 8 days ago
- Mishawaka, IN (20 miles from Cassopolis, MI)
- 8 days ago
BMV Intermittent Customer Service Representative Date Posted: Jun 20, 2025 Requisition ID: 461370 Location: Mishawaka, IN, US, 46545 Work for Indiana Begin a fulfilling career with the State of Indiana...
BMV Intermittent Customer Service Representative
- Mishawaka, IN (16 miles from Cassopolis, MI)
- 9 days ago
- Mishawaka, IN (16 miles from Cassopolis, MI)
- 9 days ago
Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....
Customer Service Representative
- Mishawaka, IN (20 miles from Cassopolis, MI)
- 10 days ago
- Mishawaka, IN (20 miles from Cassopolis, MI)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- South Bend, IN (20 miles from Cassopolis, MI)
- 16 days ago
- South Bend, IN (20 miles from Cassopolis, MI)
- 16 days ago
Client Services Representative Role Summary Our client is seeking a Client Services Representative to join their growing team. Reporting to the Client Services Manager, the Client Services...
Representative, Client Services
- South Bend, IN (20 miles from Cassopolis, MI)
- 16 days ago
- South Bend, IN (20 miles from Cassopolis, MI)
- 16 days ago
Type: Full-Time Pay Rate: $XX.00 per hour Shift: Monday to Friday; 7:00 AM to 3:30 PM CST Location: Perks Archway Offers: Health, dental, vision benefits Life, AD&D, short and long term disability...
Demographic Data for Cassopolis, MI
Moving to Cassopolis, MI? Find some basic demographic data about Cassopolis, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cassopolis, MI
Highest Education Level
Customer Service Representatives in Cassopolis, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Long-Term Disability
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- English
- Spanish
- Inventory Management
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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