Customer Service Representative Jobs in Byron, MI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 25 Jobs

Customer Service Specialist

  • Fenton, MI (12 miles from Byron, MI)
  • 4 days ago
  • Fenton, MI (12 miles from Byron, MI)
  • 4 days ago

Customer Service Specialist Job Poster : Jobs Skills:Customer Service | Location: Fenton, Michigan, United States Of America Views:3 Customer Service Representative provides maximum customer satisfaction...

Pharmacy Customer Service Associate

  • Fenton, MI (12 miles from Byron, MI)
  • 6 days ago
  • Fenton, MI (12 miles from Byron, MI)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Howell, MI (16 miles from Byron, MI)
  • 6 days ago
  • Howell, MI (16 miles from Byron, MI)
  • 6 days ago

Job Type Full-time Description WANTED: A Problem-Solving People Person! You love a daily CHALLENGE. You love to SOLVE PUZZLES and PROBLEMS. You love doing things the RIGHT way. you love PEOPLE,...

Customer Advocate

  • Okemos, MI (23 miles from Byron, MI)
  • 9 days ago
  • Okemos, MI (23 miles from Byron, MI)
  • 9 days ago

Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...

Customer Service Representative

  • Howell, MI (16 miles from Byron, MI)
  • 9 days ago
  • Howell, MI (16 miles from Byron, MI)
  • 9 days ago

Randstad in partnership with The Hanover Insurance Group are actively seeking multiple Rating Specialists to join their Commercial Lines Service Operations team on a temp to hire basis. The...

Customer Service Associate Part Time

  • East Lansing, MI (23 miles from Byron, MI)
  • 12 days ago
  • East Lansing, MI (23 miles from Byron, MI)
  • 12 days ago

Overview CUSTOMER SERVICE ASSOCIATE (CASHIER) PART TIME HOURS + DENTAL AND VISION BENEFIT OPTIONS Responsibilities Who is Blarney Castle Oil Co.? Were the heart of retail C-Store operations in...

Member Service Representative

  • Flint, MI (20 miles from Byron, MI)
  • 13 days ago
  • Flint, MI (20 miles from Byron, MI)
  • 13 days ago

Job Type Full-time Description Job Title: Member Service Representative Reports to: Branch Manager Hours per Week: 38 Hourly Position Pay: $18-$20 Company Summary: Welcome to Financial Plus Credit...

Retail Customer Service Associate

  • East Lansing, MI (23 miles from Byron, MI)
  • 16 days ago
  • East Lansing, MI (23 miles from Byron, MI)
  • 16 days ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Electronic Banking Customer Support Specialist

  • Howell, MI (16 miles from Byron, MI)
  • 17 days ago
  • Howell, MI (16 miles from Byron, MI)
  • 17 days ago

Apply Description Full Time No Remote Opportunities, 100% Onsite Summary Provides excellent customer support and troubleshooting for the Retail and Business Online Banking products and services,...

Customer Service team Member - Full-time

  • Fenton, MI (12 miles from Byron, MI)
  • 18 days ago
  • Fenton, MI (12 miles from Byron, MI)
  • 18 days ago

Store - Fenton, MI Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Store Customer Service Specialist

  • Okemos, MI (23 miles from Byron, MI)
  • 18 days ago
  • Okemos, MI (23 miles from Byron, MI)
  • 18 days ago

The individual selected for this role will be expected to work at Store #1339, located at: 1850 West Grand River Avenue Okemos MI, 48864. This position is essential to the success of our retail...

Airport Agent - Ramp and Customer Service

  • Flint, MI (20 miles from Byron, MI)
  • 19 days ago
  • Flint, MI (20 miles from Byron, MI)
  • 19 days ago

Overview Come and work for Envoy Air, an American Airlines Group Company, at FNT and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...

Customer Service Delivery Advocate

  • Flint, MI (20 miles from Byron, MI)
  • 20 days ago
  • Flint, MI (20 miles from Byron, MI)
  • 20 days ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

Event Customer Service Team Member (Part-Time) - East Lansing, MI

  • East Lansing, MI (23 miles from Byron, MI)
  • 24 days ago
  • East Lansing, MI (23 miles from Byron, MI)
  • 24 days ago

Event Customer Service Team Member (Part-Time) - East Lansing, MI Follett Corporation United States, Michigan, East Lansing Jun 04, 2025 Position Overview We are immediately hiring part-time...

Customer Service Liaison

  • Flint, MI (20 miles from Byron, MI)
  • 24 days ago
  • Flint, MI (20 miles from Byron, MI)
  • 24 days ago

Customer Service Liaison What You Must Have: 2 - 3 years of healthcare experience Excellent customer service skills Hospice, home health, nursing home, assisted living, or hospital experience...

Demographic Data for Byron, MI

Moving to Byron, MI? Find some basic demographic data about Byron, MI below.


Local
National
4,389
51
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Byron, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Byron, MI offer the following education background
Bachelor's Degree
31.0%
High School or GED
27.1%
Associate's Degree
16.2%
Vocational Degree or Certification
12.9%
Master's Degree
8.0%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Byron, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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