Customer Service Representative Jobs in Burnips, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Experience Representative
- HermanMiller
- Zeeland, MI (10 miles from Burnips, MI)
- 5 days ago
- HermanMiller
- Zeeland, MI (10 miles from Burnips, MI)
- 5 days ago
Why join us? Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger...
PartTime Customer Service Associate Pro Weekend
- Grand Rapids, MI (18 miles from Burnips, MI)
- 10 hours ago
- Grand Rapids, MI (18 miles from Burnips, MI)
- 10 hours ago
Expand your career possibilities. Thank you for dedicating your time and talent to Lowe's. We want to give you more opportunities to learn and grow, so if you find a position you're interested in...
Customer Service Representative - Work From Home
- Holland, MI (14 miles from Burnips, MI)
- 15 hours ago
- Holland, MI (14 miles from Burnips, MI)
- 15 hours ago
FT Customer Service Representative - Work From Home [Call Center / Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Marcone Plumbing...
Remote WorkCustomer Service Representative - UniFirst
- Grand Rapids, MI (18 miles from Burnips, MI)
- 1 day ago
- Grand Rapids, MI (18 miles from Burnips, MI)
- 1 day ago
UniFirst is seeking a dedicated Customer Service Representative to join our team....
- Georgetown Township, MI (12 miles from Burnips, MI)
- 1 day ago
- Georgetown Township, MI (12 miles from Burnips, MI)
- 1 day ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
Customer Service Rep(01053) - 6159 Kalamazoo Ave SE Ste A
- Kentwood, MI (14 miles from Burnips, MI)
- 1 day ago
- Kentwood, MI (14 miles from Burnips, MI)
- 1 day ago
Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a friendly, energetic, and customer-focused...
Customer Service & E-Commerce Supervisor - Part Time
- Kentwood, MI (14 miles from Burnips, MI)
- 1 day ago
- Kentwood, MI (14 miles from Burnips, MI)
- 1 day ago
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
- Grandville, MI (10 miles from Burnips, MI)
- 1 day ago
- Grandville, MI (10 miles from Burnips, MI)
- 1 day ago
POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...
Client Services Representative
- Grand Rapids, MI (18 miles from Burnips, MI)
- 2 days ago
- Grand Rapids, MI (18 miles from Burnips, MI)
- 2 days ago
As a Client Services Representative, you will play an essential role in supporting clients and account managers by delivering timely, accurate, and friendly service. You’ll be the first...
- Caledonia, MI (15 miles from Burnips, MI)
- 3 days ago
- Caledonia, MI (15 miles from Burnips, MI)
- 3 days ago
We are Farmers! We are more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in...
Customer Service Representative
- Fennville, MI (17 miles from Burnips, MI)
- 3 days ago
- Fennville, MI (17 miles from Burnips, MI)
- 3 days ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Hudsonville, MI (8 miles from Burnips, MI)
- 3 days ago
- Hudsonville, MI (8 miles from Burnips, MI)
- 3 days ago
At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and,...
Branch Customer Service Rep - Grand Rapids/Kentwood, MI
- Grand Rapids, MI (18 miles from Burnips, MI)
- 3 days ago
- Grand Rapids, MI (18 miles from Burnips, MI)
- 3 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
- Grandville, MI (10 miles from Burnips, MI)
- 3 days ago
- Grandville, MI (10 miles from Burnips, MI)
- 3 days ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Eyewear Customer Service/Sales Advisor
- Grand Rapids, MI (18 miles from Burnips, MI)
- 6 days ago
- Grand Rapids, MI (18 miles from Burnips, MI)
- 6 days ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Burnips, MI
Highest Education Level
Customer Service Representatives in Burnips, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Order Processing
- Baking
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »