Customer Service Representative Jobs in Burlington, MI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Union City, MI (5 miles from Burlington, MI)
- 1 day ago
- Union City, MI (5 miles from Burlington, MI)
- 1 day ago
.** **General Summary** As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Assistance Representative- Coldwater/Sturgis
- Coldwater, MI (15 miles from Burlington, MI)
- 6 days ago
- Coldwater, MI (15 miles from Burlington, MI)
- 6 days ago
Overview Get on the fast track to a more rewarding career with Enterprise Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.We are a...
Branch Customer Service- Battle Creek, MI
- Battle Creek, MI (11 miles from Burlington, MI)
- 7 days ago
- Battle Creek, MI (11 miles from Burlington, MI)
- 7 days ago
A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer...
Retail Customer Service Specialist
- Portage, MI (23 miles from Burlington, MI)
- 7 days ago
- Portage, MI (23 miles from Burlington, MI)
- 7 days ago
At DICKS Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Automotive Customer Service Advisor
- Portage, MI (23 miles from Burlington, MI)
- 10 days ago
- Portage, MI (23 miles from Burlington, MI)
- 10 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Retail Customer Service Cashier
- Marshall, MI (12 miles from Burlington, MI)
- 11 days ago
- Marshall, MI (12 miles from Burlington, MI)
- 11 days ago
Req ID: 459013 Address: 18720 Partello Rd. Marshall, MI, 49068 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k)...
Customer Service Rep(01295) - 2545 Capital Ave
- Battle Creek, MI (11 miles from Burlington, MI)
- 27 days ago
- Battle Creek, MI (11 miles from Burlington, MI)
- 27 days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Bilingual Spanish Required Customer Service Representative - Video Banking
- Portage, MI (23 miles from Burlington, MI)
- 30+ days ago
- Portage, MI (23 miles from Burlington, MI)
- 30+ days ago
As a Customer Service Representative in a Video Banking Center within PNC's Customer Care Center organization, you will be based on site in Portage, MI....
Customer Experience Representative
- Galesburg, MI (18 miles from Burlington, MI)
- 30+ days ago
- Galesburg, MI (18 miles from Burlington, MI)
- 30+ days ago
A company in the greater Kalamazoo area is looking for a customer Experience representative. This person will be responsible for assisting truck dealer technicians and parts counter employees with...
Customer Service Rep(01222) - 912 W Michigan Ave
- Marshall, MI (12 miles from Burlington, MI)
- 30+ days ago
- Marshall, MI (12 miles from Burlington, MI)
- 30+ days ago
Company Description Job Description Here at Domino's, we live to beat the rush and make it possible to make, bake and take pizzas during the hungry hours of the day and night. If you're a...
Customer Service Representative
- Richland, MI (24 miles from Burlington, MI)
- 45+ days ago
- Richland, MI (24 miles from Burlington, MI)
- 45+ days ago
Service Representative....
Part-Time Float Member Service Representative - Portage
- Portage, MI (23 miles from Burlington, MI)
- 45+ days ago
- Portage, MI (23 miles from Burlington, MI)
- 45+ days ago
Job Title: Float MSR Primary Location: Portage Employee Status: part-time hourly Estimated Hours/Week: 27 Remote: No % of Travel for the Position: More than 50% within assigned region What You'll...
Customer Service Representative - Video Banking
- Portage, MI (23 miles from Burlington, MI)
- 60+ days ago
- Portage, MI (23 miles from Burlington, MI)
- 60+ days ago
As a Customer Service Representative in a Video Banking Center within PNC's Customer Care Center organization, you will be based on site in Portage, MI....
Retail Customer Service Leader Battle Creek
- Battle Creek, MI (11 miles from Burlington, MI)
- 90+ days ago
- Battle Creek, MI (11 miles from Burlington, MI)
- 90+ days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and...
English and Spanish Speaking Logistical Support Customer Service Representative
- Battle Creek, MI (11 miles from Burlington, MI)
- 90+ days ago
- Battle Creek, MI (11 miles from Burlington, MI)
- 90+ days ago
English and Spanish Speaking Logistical Support Customer Service Representative - Peckham, Inc. Sign-On Bonus! Receive $300 after training!...
Demographic Data for Burlington, MI
Moving to Burlington, MI? Find some basic demographic data about Burlington, MI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Burlington, MI
Highest Education Level
Customer Service Representatives in Burlington, MI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Pulling
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Asset Protection
- Order Entry
- Customer Support
- Willingness To Learn
- Courteous
- Sales Leadership
- Resolution
- Point-of-Sale System
- Complaint Resolution
- Loading & Unloading
- Customer Satisfaction
- Inbound/Outbound Calling
- Merchandising
- Cashier Skills
- Reception
- Reimbursement
- Energetic
- Relationship Management
- Customer Relations
- Friendliness
- Decision Making
- Telephone Skills
- Listening
- Retail
- High School Diploma
- Driving
- Flexibility
- Filing
- Multitasking
- Inventory Management
- English
- Spanish
- Policy Development
- Sales
- Microsoft Office
- Problem Solving
- Bilingual
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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